Byron Murphy

Byron Murphy Email and Phone Number

Customer Success Solutions @ Knack
Cambridge, MA, US
Byron Murphy's Location
Cambridge, Massachusetts, United States, United States
Byron Murphy's Contact Details

Byron Murphy personal email

Byron Murphy phone numbers

About Byron Murphy

Hi there, I'm Byron.I'm an experienced team builder with an extensive background in operations management, customer success, and sales operations. I thrive on thinking creatively and collaborating across teams to find success. I love to contribute by bringing people and data together to solve complex questions and supporting open and honest conversations to empower all project stakeholders to share their expertise.Some of my personal highlights include:✨ Scaling a team remotely to effectively manage a B2B sales funnel, resulting in a 40% contribution to

Byron Murphy's Current Company Details
Knack

Knack

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Customer Success Solutions
Cambridge, MA, US
Byron Murphy Work Experience Details
  • Knack
    Customer Success Solutions
    Knack
    Cambridge, Ma, Us
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  • Earth Brands
    Senior Customer Success And Logistics Manager
    Earth Brands Jun 2024 - Present
    New York, New York, United States
    Customer facing role handling all the operational and logistical needs of EarthBrands; a CPG Start-up focused on environmentally sustainable products for businesses.This includes: ▪ Workforce Management▪ Contracts and Invoicing▪ Financial Forecasting▪ Vender Relations
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  • Classpass
    Customer Success Manager Ii -Business Operations/Programs
    Classpass Dec 2022 - Jul 2024
    San Luis Obispo, California, United States
    ▪ Program Manager for 5 different work-streams managing 160 agents in the Philippines ▪ Introduced automation tools to increase efficiency and reduce labor costs by 70%▪ Built metric dashboards and workforce management tools for accountability and optimization▪ Managed the customer relationship with top tier clients in the wellness industry
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  • Convoy Inc
    Customer Success Manager - Carrier Success
    Convoy Inc Jan 2020 - Dec 2022
    Seattle, Washington, United States
    ▪ Program Manager for two different sales and operations teams in Colombia and Honduras▪ Launched a new team which included training, reporting, implementation, and accountability▪Reported to leadership on new initiatives and processes to support operations and sales
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  • Convoy Inc
    Senior Carrier Sales - Team Lead
    Convoy Inc Jun 2019 - Jan 2020
    Seattle, Washington, United States
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  • Convoy Inc
    Brokerage Operations - Carrier Sales
    Convoy Inc Oct 2018 - Jun 2019
    Greater Seattle Area
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  • Quorum
    Account Executive
    Quorum Dec 2017 - Oct 2018
    Washington D.C.
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  • The Sheridan Group, Washington D.C.
    Legislative Assistant
    The Sheridan Group, Washington D.C. Apr 2017 - Dec 2017
    Washington D.C. Metro Area
    Began as an intern then took on more responsibility in planning and executive assistance.
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  • U.S. House Of Representatives
    Staff Assistant
    U.S. House Of Representatives Dec 2016 - Apr 2017
    Washington D.C. Metro Area
    Started as an intern, then expanded my role into a Staff assistant.
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  • Respectabilityusa
    Public Policy Fellow
    Respectabilityusa Mar 2016 - Dec 2016
    Rockville, Md
    Wrote an op-ed on disability rights at the international and national levels. Assisted in making webinars accessible, conducted database maintenance, supported social media outreach, and more.
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  • Malmö Association Of Foreign Affairs
    Sweden
    Malmö Association Of Foreign Affairs Sep 2012 - Sep 2014
    Malmo, Sweden
    Lead a staff of 17 students. Coordinated activities among the departments within the organization, participated in nationwide seminars on leadership and membership care. Revised the constitution of the organization and served as a contact person for the local universities, the student union and other student associations. Orchestrated international travel arrangements for members to attend conferences and seminars across Europe.
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Byron Murphy Skills

Microsoft Word Microsoft Excel Management Customer Service Microsoft Office Social Media Public Policy Microsoft Powerpoint Politics Global Politics Swedish Religious Studies Entrepreneurship International Relations Immigration Issues English As A Second Language Social Services Accessibility Self Employment Disability Rights Disability Discrimination Geography

Byron Murphy Education Details

Frequently Asked Questions about Byron Murphy

What company does Byron Murphy work for?

Byron Murphy works for Knack

What is Byron Murphy's role at the current company?

Byron Murphy's current role is Customer Success Solutions.

What is Byron Murphy's email address?

Byron Murphy's email address is bm****@****voy.com

What is Byron Murphy's direct phone number?

Byron Murphy's direct phone number is +120256*****

What schools did Byron Murphy attend?

Byron Murphy attended Lund University, Malmö University.

What skills is Byron Murphy known for?

Byron Murphy has skills like Microsoft Word, Microsoft Excel, Management, Customer Service, Microsoft Office, Social Media, Public Policy, Microsoft Powerpoint, Politics, Global Politics, Swedish, Religious Studies.

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