C Casey Email & Phone Number

United States

Christiana, DE

Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.Arranged new merchandise with signage and appealing displays to encourage customer sales and move.

Newak, DE

Created and updated over 600 letters from commercial claims, fraud claims, and customer correspondence. Outstanding customer service demonstrated by numerous correspondences with customers.

Newark, DE

Recommended process and systems improvements such as changes to payment system operations.Tracked project costs and status, reported on risks, and made recommendations on corrective actions. Compiled and presented weekly reports on findings to senior management teams.Created testing scripts and assisted in testing for new systems.

Newark, DE

Researched and resolved payment errors with tact and efficiency.Enhanced customer satisfaction ratings, managing all client inquires and outstanding payment discrepancies through resolution.Identified trends in payment errorsHandled electronic and manual payments and adjustments, ensuring that data was accurately posted.

Newark, DE

Responsible for making payment arrangements to prevent charge off and subsequent losses for the company.