Grace Franklin

Grace Franklin Email and Phone Number

Columbia, SC, US
Grace Franklin's Location
Cullowhee, North Carolina, United States, United States
About Grace Franklin

I am a passionate communicator, problem-solver, and leader with over five years of experience in customer service, project management, and organizational leadership. Currently pursuing a Bachelor of Science in Communication at Western Carolina University, I am honing my skills in interpersonal and intercultural communication as well as conflict resolution.Through my varied professional and volunteer experiences, I’ve cultivated expertise in managing teams, facilitating events, and executing high-level projects. Whether I am advising on strategic decisions, crafting compelling content, or mentoring emerging leaders, I thrive in environments that challenge my creativity and organizational skills.I am deeply committed to giving back to my communities, particularly Scouts BSA, where I currently serve as the first female adviser at the section level. Scouts BSA has given me so many opportunities to lead and break barriers and continues to provide opportunities for so many more. It is through this program that I was able to develop so many of my leadership and facilitation skills and discover my passion for mentorship and community building.

Grace Franklin's Current Company Details
Western Carolina University

Western Carolina University

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Course Tutor
Columbia, SC, US
Grace Franklin Work Experience Details
  • Western Carolina University
    Course Tutor
    Western Carolina University
    Columbia, Sc, Us
  • Shock'Em Comics
    Writer
    Shock'Em Comics Jan 2024 - Present
    - Develop task management spreadsheet for 4 employees with 10+ sheets- Generate 2 social media posts every week on Social Pilot platform- Draft and edit multiple 25+ page comic scripts and their supplemental materials every month- Create and utilize templates to build 50+ characters, items, locations, and creatures- Update 1000+ asset spreadsheet regularly based on asset usage in comics
  • Seven Janes
    Virtual Assistant
    Seven Janes Nov 2023 - Present
    - Create and adapt administrative systems to ensure the quality of guest experience at 7 properties- Develop collateral (guidebooks, social media, and website) to increase occupancy- Visit and work with owner to review on-site processes
  • Western Carolina University - Crisis Communication Resources Website
    Project Manager
    Western Carolina University - Crisis Communication Resources Website Aug 2024 - Dec 2024
    Cullowhee, North Carolina, United States
    The WCU Communication Department Crisis Resources Website is a professional driven, student developed resource website for organizations going through a crisis. - Oversee 3 work streams (new content, editing, and promotion) while preparing the website for launch- Lead website launch finalizing with 1700+ views and 650+ visitors- Research and select 5 resources about internal organizational communication during a crisis- Edit 20+ pages on WordPress for clarity and correctness prior to launch
  • Order Of The Arrow, Scouting America
    Messaging Lead
    Order Of The Arrow, Scouting America Nov 2023 - Aug 2024
    - Consolidated information and created concise messaging for the 270+ contingent leaders and team leads- Assisted in adapting the feedback system for the 6500+ participants in attendance at NOAC- Created the communications plan for the committee that spans 3+ mediums including, emails, newsletter articles, and website blurbs- Compiled and formulated 3 mail merge spreadsheets to send to 1900+ recipients through Mailchimp
  • Western Carolina University Recreation Center
    Trip Leader
    Western Carolina University Recreation Center Dec 2022 - Dec 2023
    Cullowhee, North Carolina, United States
    - Implemented risk-reduction by communicating expectations and procedures with participants- Lead trips of 15+ participants on outdoor adventures (backpacking & skiing)- Taught participants to be self-sufficient on outdoor skills through demonstration then decision-making
  • Western Carolina University Recreation Center
    Tuck River Cleanup Intern
    Western Carolina University Recreation Center Jan 2023 - Apr 2023
    Cullowhee, North Carolina, United States
    - Managed marketing and update brand identity for 500+ volunteer event- Created marketing materials for a variety of media (radio, phone call, email, and social media)- Developed digital version of marketing information to ensure institution knowledge in years to come- Designed and implemented Instagram campaign for 3 months to promote event
  • Nantahala Outdoor Center
    Aerial Guide
    Nantahala Outdoor Center May 2023 - Oct 2023
    Bryson City, North Carolina, United States
    - Facilitated program across all 3 courses for guests of varying size, age, number, and ability- Mitigated risk to all guests and staff members across 3 different courses through attention to detail and quality communication & education: - Challenge Course: 125+ guests daily - Mountain Top Zipline Course: maximum 27 guests daily - Team Building: 100+ guests daily- Inventoried, maintained, and inspected 500+ pieces of equipment and 3 courses- Assisted guests in self-rescues when able, rescued participants when necessary- Resolved conflict and provided emotional support to guests during high stress situations- Guided 9-guest trips on 8 zipline course while educating guests about the ecology of Western North Carolina
  • Backstreets Grill
    Hostess, Busser, To-Gos
    Backstreets Grill Jul 2019 - Jun 2023
    Columbia, South Carolina, United States
    - Greet 100+ customers per shift and seat them in organized table sections- Promptly alert servers to new tables and bus tables when necessary- Process up to $3000 of to-go orders per evening in a timely fashion- Liaise with dissatisfied customers to improve customer experience- Train over 50% of staff in workplace basics and expectations- Create Instagram posts per shift to promote daily lunch and dinner specials- Join staff pre-opening and help create standards for host/busser/to-go roles
  • Western Carolina University Brinson Honors College
    Office Worker
    Western Carolina University Brinson Honors College Jan 2023 - May 2023
    Cullowhee, North Carolina, United States
    - Created and coordinated Instagram identity and campaign of 25+ posts per semester- Welcomed 10+ students per shift and assist them with their needs- Answered questions about the honors college via phone and email
  • Indian Waters Council
    Bundle Boss/Camp Medic
    Indian Waters Council Jun 2020 - Jul 2022
    Batesburg, South Carolina, United States
    - Instructed 9 sessions of 20+ campers in outdoor skills (canoe, kayak, SUP, SAR, COPE/Climbing)- Developed curriculum and cultivated fun and actively engaging learning environment- Served as member of Aquatics team to provide fun and safe adventures on Lake Murray- Provided healthcare to 300+ camp residents of all ages

Grace Franklin Education Details

Frequently Asked Questions about Grace Franklin

What company does Grace Franklin work for?

Grace Franklin works for Western Carolina University

What is Grace Franklin's role at the current company?

Grace Franklin's current role is Course Tutor.

What schools did Grace Franklin attend?

Grace Franklin attended Western Carolina University.

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