C. Jia Email and Phone Number

Technical implementation design and development on Patient, Provider, Hospital, and Location Domains. MDM – Kafka – Denodo platform integration POC, design, configuration, development, deployment, and data remediation. Integrated 6 client source systems to MDM.Environment: MDM v11.6.9, BPM v9.0, WebSphere 9.0, DB2 v11.5, AMQ 5.17.0, Linux 6.4, RAD 9.7.0, Apache Kafka 3.4, Bitbucket

Analyze and Gather business requirements around Norfolk Southern Enterprise Customer Data, Data Inte-grations, Data Modeling, Data Governances, Data Qualities, and other Master Data Management aspects which best fit to Norfolk Sothern’s Source Systems and Customer Information. Translate business and func-tional requirements into technical specifications. Provide subject matter expertise on IBM MDM best prac-tices, industry experience, data architectures, data integration implementations, MDM Configuration and Platform Architectures, data syndication rules and procedures. Develop the Customer Master, Contact Mas-ter, Corporate Hierarchy projects including Data Model, Schema, Scripts, Source Code, Properties, Blueprint, XML, Interfaces, Web Services and Messaging Services to MDM upper stream and downstream client appli-cations. Build comprehensive test suites for unit tests and test automation. Create application and product documents. Deliver knowledge transfer to supporting teams for project rollout and systems on production.Environment: MDM v11.6.3, BPM v8.5.7, WebSphere 8.5.11, DB2 v10.5, Linux 6.4, RAD 9.5

Analyzed client (Northwestern Mutual) enterprise data, end-to-end data processes, data governances, data qualities. Design client data mapping and service mapping to IBM Master Data Management solution. Provide master data end-to-end solution architectures from client source systems to IBM MDM server to downstream applications.Implement party probabilistic matching, data remediation, task management, MQ notification, test auto-mation, and system performance tuning. Provide IBM MDM best practice to improve CMH (Client Master Hub) implementation. Lead MDM application developing team and support production. Provide xsd and XML payload to ETL team. Work with ETL team to define transformation/extract rule and data quality re-ports. Environment: MDM v11.4, BPM v8.5.0.1, RAD 9.1, WebSphere 8.5.5.11, DB2 10.5, Linux 6.4, MQ 7.5

Assessed Lowe’s CMDM system upgrades from IBM MDM AE Server v9.0.2 to v11.5. Provided findings and recommendations on areas of upgrade impacts, migration plan, DB2 on z/OS database migration, Lowe’s customized projects migration in OSGi, SDP search rule, match rules, and survivorship rules improvement, performance improvement, security, web service, etc. Demo on MDM Stewardship Center and DSUI + Task Management. Environment: MDM v11.5, RAD 9.1, WebSphere 8.5.5.7, DB2 for z/OS 10.1, AIX 7.1, MQ 8.0

June 2000 - October 2010, Worked as senior software engineer for IBM InfoSphere Master Data Management product. Developed major components and frameworks of IBM InfoSphere MDM Server product from version 1.0 to v9.0.2. Owned many MDM features, such as Rapid Development Package assets, Component Security, Composite Transactions, Request Framework, Extension Framework, Hierarchy, Notification Framework, Partition Key, Pluggable Key, Phonetic Search, Party, Contract, Location, Batch Framework, Business Key Validation Framework, Error Handling Framework, External Rule, Grouping, Macro Roles, Rule of Visibility, Deterministic matching, etc.November 2010 - May 2016, worked as IBM InfoSphere MDM Product Consultant, Technical Specialist, MDM Architect, MDM Senior Developer. Served IBM Clients Listed below: LOWE’s Companies Inc. Mooresville, NC. 2016.03 – 2016.05 Northwestern Mutual. Milwaukee, WI. 2015.11 – 2016.03 Canon USA. Melville, NY. 2014.12 – 2015.10 CSAA. Phoenix, AZ. 2014.07 – 2014.11 Grainger. Chicago, IL. 2014.04 – 2014.06 ITAU Bank. Sao Paulo, SP, Brazil. 2013.03 – 2014.02 MetLife. Summerset, NJ. 2013.02 – 2013.03 Wellpoint. Portlant, Maine. 2012.11 – 2013.01 AllState. Remote. 2012.11 – 2012.12 Co-Operators. London, ON, Canada. 2012.08 – 2012.10 HARLEY-DAVIDSON. Milwaukee, WI. 2012.06 – 2012.07 Northern Trust. Chicago, IL. 2011.05 – 2011.04 Blue Shell Blue Cross of North Carolina. Durham, NC. 2010.12 – 2011.04 Royal Bank of Canada Insurance. Toronto, ON, Canada. 2010.11 – 2010.12 Fireman’s Fund Insurance Company. Novato, CA. 2010.10 - 2010.11

Played advisory role to support Northwestern Mutual on IBM MDM AE Server best practice, solution architecture design, service design, data mapping, data loading, MDS PME Algorithm integration, BPM, etc. Implemented MDM AE Server customizations on Task Management, Notification, Composite Transaction, PME Adjustment Rule, and Survivorship Rules. Environment: MDM v11.4, RAD 9.1, WebSphere 8.5.5.11, DB2 10.5, Linux 6.4, MQ 7.5

Reviewed Canon USA’s enterprise data stores, data processes, and requirements. Defined Canon USA Mas-ter Data Management processes to create centralized and aggregated “golden customer record” across mul-tiple resources to achieve cross-sell, up-sell. Delivered end-to-end MDM architecture solution design, Canon USA CIM implementation detailed design and data loading approach design. Coded entire Canon USA CIM project on IBM MDM server side. Delivered unit and component Tests, and CIM Performance Baseline Test.Environment: MDM v11.3, RAD 9.0, WebSphere 8.5.5.1, DB2 10.1, Linux 6.4, MQ 7.5

Analyzed and provided re-platforming CSAA’s virtual IBM MDM application to physical MDM solution to achieve an accurate, consistent, and complete view of every customer and member through the Customer Master Hub (CMH).Provided CSAA CMH Solution Architecture Macro Design, Maintenance Services Micro Design, Task Man-agement Micro Design, MDM and Data Quality Integration Macro Design. Delivered Maintenance Service Code for data initial load and delta load. Completed Unit and Component Tests.Environment: MDM v11.0, RAD 9.0, WebSphere 8.5.5.1, DB2 10.1, AIX 7.1, MQ 7.1

Coded and Delivered 5 composite services for Grainger’s WCCI projects:• MaintainBusinessAddress• MaintainAccountRelationship• MaintainAccountLocation• MaintainAccountDepartment• GetAllAccountsByBusinessAddress

Designed an integrated an IBM MDM solution to consolidate ITAU bank’s multiplatform architectures by ESB and Batch in production. Which provided accurate, consistent, holistic and timely client & account data through:• Data Governance and enactment of policies & procedures• Improved data quality by centrally storing and cleansing data• Gearing the new systems/applications towards using BPM, SOA architecture• Providing golden records of client to be used by any enterprise project/initiative needing master da-taDeveloped a new MDM and QualityStage integration using web services. Mentored IBM GBS QA resources on creating test plan and test automation. Designed and implemented the first kind of MDM customization on following major architecture Solutions: • MDM Integration with QualityStage Standardization and Matching Engine in Portuguese. • Use Itau code table records to replace MDM OOTB code table data. • Resolve Itua data quality issue on large amount of name records without MDM required fields. • Resolve Itau code table data issue with composite keys and none-unique records.Environment: MDM v10.1, RAD 8.0, WebSphere 8.0.0.5, DB2 for z/OS 10.1, AIX 7.1, MQ 7.1, QualityStage 8.5

Checked the health of MetLife home grown GPM project. Identified architecture major flaws.Provided Tactical Approach and Strategic Approach to MetLife.

Customized ECO (Engine Call Out) to provide composite view on Member data in Production

Developed a Java Application to process AllState Member Data in Production:• Extract list of potential undermatches from Production environment task queue• Extract member data and matching scores for undermatch records• Create worksheet of extracted data and enhancement with data statistics

Provided assistance to Co-Operators CIF MDM upgrades from WCC7.0 to MDMS 9.02.Provided assistance to Co-Operators CIF MDMS9.02 production cutover.Provided technical guidance throughout the feature testing process in development. Reviewed and commented on the decisions and preparatory work done by Co-operators to date on theMDM Upgrade.Provided recommendations on Security, Performance Tuning and Testing.Environment: MDM v9.02, RAD 8.0, WebSphere 8.0, DB2 9.7, AIX 7.1, MQ 7.1, Trillium

Reviewed HARLEY-DAVIDSON’s CMDM Architecture Design. Provided CHUB project Health Check report. Re-Implemented Syndication Feature. Delivered defect Triage, system integration testing, and performance tuning.Environment: MDM v9.02, RAD 8.1, WebSphere 8.0, DB2 9.7, AIX 7.1, MQ 7.0, QualityStage 8.5

Performed requirement collection and provided MDM solution architecture high level design and MDM im-plementation detail design. Developed 100% CADS project implementation and MDM customization code.• MDM Maintenance Services• MDM Addition• MDM Extension• MDM Code Tables• MDM Notifications and system integration • MDM SDP Customization• CADS Unique Legal Entity Key• Test, Knowledge Transfer, etcEnvironment: RSA 7.5.4, MDM 9.01, Weblogic 10.3, Oracle 11.2. QualityStage 8.5, MQ 7.0

Reviewed IBM GBS’ CMDH project solution architecture high level design. Provided CMDH MDM project macro and micro design.Developed following MDM Suspect Duplicate Processing components• Suspect Candidate Search• Survivorship Rules• Notifications• Evergreening ProcessEnvironment: RAD7.5.4, WebSphere, Oracle, AIX, MDM9.0.1, Trillium

Provided MDM + RDP solution architecture design. Developed MDM and QualityStage Integration for standardization and probabilistic matching. Environment: RSA 7.5.4, WebSphere, DB2, MDM8.5, QualityStage 8.1

Provided configuration and instruction for MDM application performance tuning. Achieved 110 TPS that exceeded FFIC expected 30 TPS.

Supported IBM MDM Tech-Sale POC. Installed RDP application on top of MDM Server. Load 3 millions of Nokia source data to MDM database. Environment: MDM8.0.1, WebLogic 10.0, Oracle 10.1