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C Sathish Kumar Email & Phone Number

Technical Service Professional - Team Lead at IBM
Location: Chennai, Tamil Nadu, India 7 work roles 3 schools
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Current company
IBM
Role
Technical Service Professional - Team Lead
Location
Chennai, Tamil Nadu, India
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Who is C Sathish Kumar? Overview

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C Sathish Kumar is listed as Technical Service Professional - Team Lead at IBM, a with 512090 employees, based in Chennai, Tamil Nadu, India. AeroLeads shows a matched LinkedIn profile for C Sathish Kumar.

C Sathish Kumar previously worked as Asset Technician at Softlayer, An Ibm Company and Server Build Technician at Softlayer, An Ibm Company. C Sathish Kumar holds Master Of Computer Applications (Mca), Computer Applications from The Oxford College Of Engineering.

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Profile bio

About C Sathish Kumar

  Providing advanced technological assistance to attend incoming calls by using IT Helpdesk handset or remote desktop assistance.  Ability to support existing technologies, provide client support both internal and external customer, with consistent, reliable, professional technical services and support. Initiated and updated trouble tickets, created and communicated scheduled maintenance alerts and service interruption notifications. Lead Systems Administrator for installation, configuration, and technical support of newly developed application to improve business productivity. Provides a support organization with rules and responsibilities for service support to end users. Good communication with clients/operational managers – listening and providing answers, Strong problem solving skills.

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IBM
Ibm
Technical Service Professional - Team Lead
new york, new york, united states
Website
Employees
512090
AeroLeads page
7 roles

C Sathish Kumar work experience

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Technical Service Professional - Team Lead

Current
Ibm

Chennai, Tamil Nadu, India

 Maintain accurate documentation of incoming and outgoing deliveries. Perform regular audits of data center equipment to ensure inventory controls are met. Movement of equipment using pallet jacks or other assisted lifting equipment. Work within a ticket/service-now/Jira-based environment. Perform destruction of data-bearing devices (ex. Hard drives, solid-state drives, etc.) Maintain accurate documentation of material movement, including shipping/receiving and inventory management Coordinated upgrades and administered change requests with business units, internal IT departments and external vendors. Coordinated with end user business requirements to ensure that the processing of their daily work was completed on time and error free. Delivered consistent and accurate customer technical support, resolving issues and errors in a timely manner. Physical installation experience in Cisco and Arista switches and routers. Physical installation experience in servers like Supermicro, Lenovo, HP and Dell. Helped trouble shooting software, hardware, and communication problems. Ensure Data Center server up-time through various tasks and checks, using KVM remote. Initiated and updated trouble tickets, created and communicated scheduled maintenance alerts and service interruption notifications. Supported Server Department by installing physical servers, switches, and routers within Data Center cabinets, installed new CAT5/fiber cables. Led team of four technicians in coordinating installations, de-installations, server, and network hardware operations, trouble-shooting and general maintenance actions. Communicate outages, down time, upgrades, and any other operationally critical items to executive level personnel in a timely manner to ensure maximum up-time. Operating System Installation - Windows Server, Linux, Unix. Web Server and Database installation experience. Troubleshoot, test, quality assurance of server hardware.

Jun 2022 - Present

Asset Technician

Chennai, Tamil Nadu, India

 Maintain accurate documentation of incoming and outgoing deliveries. Perform regular audits of data center equipment to ensure inventory controls are met. Movement of equipment using pallet jacks or other assisted lifting equipment. Work within a ticket/service-now/Jira-based environment. Perform destruction of data-bearing devices (ex. Hard drives, solid-state drives, etc.) Maintain accurate documentation of material movement, including shipping/receiving and inventory management Coordinated upgrades and administered change requests with business units, internal IT departments and external vendors. Coordinated with end user business requirements to ensure that the processing of their daily work was completed on time and error free. Delivered consistent and accurate customer technical support, resolving issues and errors in a timely manner. Physical installation experience in Cisco and Arista switches and routers. Physical installation experience in servers like Supermicro, Lenovo, HP and Dell. Helped trouble shooting software, hardware, and communication problems. Ensure Data Center server up-time through various tasks and checks, using KVM remote. Initiated and updated trouble tickets, created and communicated scheduled maintenance alerts and service interruption notifications. Supported Server Department by installing physical servers, switches, and routers within Data Center cabinets, installed new CAT5/fiber cables. Led team of four technicians in coordinating installations, de-installations, server, and network hardware operations, trouble-shooting and general maintenance actions. Communicate outages, down time, upgrades, and any other operationally critical items to executive level personnel in a timely manner to ensure maximum up-time. Operating System Installation - Windows Server, Linux, Unix. Web Server and Database installation experience. Troubleshoot, test, quality assurance of server hardware.

Jun 2021 - Jun 2022

Server Build Technician

Chennai Area, India

 Coordinated with end user business requirements to ensure that the processing of their daily work was completed on time and error free. Delivered consistent and accurate customer technical support, resolving issues and errors in a timely manner. Physical installation experience in Cisco and Arista switches and routers. Physical installation experience in servers like Supermicro, Lenovo, HP and Dell. Helped trouble shooting software, hardware, and communication problems. Ensure Data Center server up-time through various tasks and checks, using KVM remote. Initiated and updated trouble tickets, created and communicated scheduled maintenance alerts and service interruption notifications. Supported Server Department by installing physical servers, switches, and routers within Data Center cabinets, installed new CAT5/fiber cables. Led team of four technicians in coordinating installations, de-installations, server, and network hardware operations, trouble-shooting and general maintenance actions. Communicate outages, down time, upgrades, and any other operationally critical items to executive level personnel in a timely manner to ensure maximum up-time. Operating System Installation - Windows Server, Linux, Unix. Troubleshoot, test, quality assurance of server hardware. Professionally resolve hardware issues via trouble ticket.

Dec 2015 - Jun 2021

System Administrator

Bengaluru Area, India

 Plan and build computer environments that support business requirements as well as long-term strategic goals in conjunction with end-users and department managers. Install and maintains networking equipment including switches, routers and firewalls Install and maintains VLANs and virtual systems Ensure the availability, integrity and security of systems and data on host and end-user computers Administer user accounts, permissions, access rights, and storage Anticipate, mitigate, identify, troubleshoot, and resolve hardware and software problems on servers and workstations. Escalate incidents as necessary. Support application development teams throughout project lifecycles. Develop, document, and maintain policies, procedures and associated training plans for system administration and appropriate use. Cable, rack, install and maintain IT related equipment in datacenter Provide maintenance and support for source control systems including Perforce, Test Track Maintain and support Lab specific IT needs as new projects arise and/or change

Dec 2014 - Dec 2015

System Engineer

Secure Application

Chennai Area, India

 Administers of Microsoft Active Directory Services; installs, configures, and troubleshoots operating systems and related software to ensure Directory and File servers are built and maintained to meet business service levels. Effectively coordinates server placements, storage, and network allocation; communicates project deadlines to ensure on time project delivery as necessary; enlists assistance of appropriate personnel in other teams to resolve issues as necessary. Performs routine operating system, infrastructure service and hardware preventative maintenance based on hardware and Microsoft best practices. Works to complete service requests and resolves incidents submitted through the Help Desk, Desktop Support, Application Management  Performs routine capacity planning tasks for systems and services. Proactively monitors the environment. Generates reports showing the utilization of servers. Mentors and trains junior team members on the technical and procedural aspects of the environment. Documents server and application recovery processes and configurations to ensure that recovery (where necessary) can meet recovery time objective.

May 2013 - Dec 2014

Technical Support Executive

Coimbatore

 Installing Windows OS in desktops and servers.  Installing and configuring VMware ESXi 5.5.0 server in servers.  Troubleshooting LAN, WAN, Wi-Fi, E-mails, Network printer and other software’s.  Setting up network user accounts for new joinees.  Updating Windows security patches and antivirus software’s in servers and desktops.

May 2012 - May 2013

Technical Support Executive

Iturn Technologies

Comibatore

 To provide real time technical support remotely.  The fundamental goal of this position is to help customers on troubleshooting various issues on their OS, E-mails and other applications.  Updating Windows security patches in desktops and Servers. Troubleshooting of email (outlook, outlook Express), other applications LAN, WAN and Wi-Fi issues.  Setting up user accounts, permissions and passwords.

May 2011 - May 2012
Team & coworkers

Colleagues at IBM

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3 education records

C Sathish Kumar education

Master Of Computer Applications (Mca), Computer Applications

The Oxford College Of Engineering

Activities and Societies: MCA

Bachelor Of Science (B.Sc.), Computer Science

Ngm College Of Arts And Science

Activities and Societies: B.Sc

Puc, Pcmc

Pghsschool

Activities and Societies: PCMC

FAQ

Frequently asked questions about C Sathish Kumar

Quick answers generated from the profile data available on this page.

What company does C Sathish Kumar work for?

C Sathish Kumar works for IBM.

What is C Sathish Kumar's role at IBM?

C Sathish Kumar is listed as Technical Service Professional - Team Lead at IBM.

Where is C Sathish Kumar based?

C Sathish Kumar is based in Chennai, Tamil Nadu, India while working with IBM.

What companies has C Sathish Kumar worked for?

C Sathish Kumar has worked for Ibm, Softlayer, An Ibm Company, Sulekha.Com New Media Pvt Ltd, Secure Application, and Assistanz Network Private Ltd.

Who are C Sathish Kumar's colleagues at IBM?

C Sathish Kumar's colleagues at IBM include Florence Kellermann, Sven Nordgaard, Kushal Mukherjee, David Boenig, and Connor Stammers.

How can I contact C Sathish Kumar?

You can use AeroLeads to view verified contact signals for C Sathish Kumar at IBM, including work email, phone, and LinkedIn data when available.

What schools did C Sathish Kumar attend?

C Sathish Kumar holds Master Of Computer Applications (Mca), Computer Applications from The Oxford College Of Engineering.

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