Scott Pate

Scott Pate Email and Phone Number

Director, Operations Support for the FEP Segment @ Blue Cross NC
durham, north carolina, united states
Scott Pate's Location
Carolina Beach, North Carolina, United States, United States
About Scott Pate

Innovative and analytical professional with expertise in the healthcare field in marketing product development, program management, business solutions development and implementing large-scale enterprise projects.Email: cspate3@gmail.comStrategic, analytical, innovative and results driven professional with over 20 years of experience in designing, leading the development of and implementing large scale, integrated business solutions while managing customer relationships and retention. My diverse background includes sales and marketing, product design, product management, business analysis, process re-engineering, technical development, quality assurance, teaching at the collegiate level, and coaching,I have a proven track record in delivering enterprise level projects from end-to-end with innovative solutions. With a track record of building trusting relationships, I am a people-oriented leader who works closely with diverse groups at all levels of the organization and communicates technical detailed information to consumers and customers at all levels.• Sales & Marketing• Leadership / Management• Product / Program Management• Product Development• Business Solutions Architect• Requirements Analysis• End-to-end Business Process• LEAN Methodology • Agile methodology• Mathematical Modeling• Budget and Forecasting• Customer Retention/Relationship • Strategic Account Planning• Word/Excel/PowerPoint/Visio Accomplishments:• Successfully managed strategy, budget and day-to-day operation for 4 programs with a total budget of $16 million for group segments with participation of over 1000 employer groups.• Performed as business analyst, solutions architect and subject matter expert for complex vendor replacement project that achieved an administrative cost savings of over $2 million, a 4% medical expense savings and increased group retention / acquisition. Please contact me with professional opportunities that align with my skills and experience.

Scott Pate's Current Company Details
Blue Cross NC

Blue Cross Nc

View
Director, Operations Support for the FEP Segment
durham, north carolina, united states
Website:
bluecrossnc.com
Employees:
4989
Scott Pate Work Experience Details
  • Blue Cross Nc
    Director, Operations Support For The Fep Segment
    Blue Cross Nc May 2024 - Present
    Carolina Beach, North Carolina, United States
  • Blue Cross Nc
    Senior Analytics Consultant
    Blue Cross Nc Apr 2019 - Present
    Raleigh-Durham, North Carolina Area
  • Blue Cross Nc
    Manager, Fep Business Operations At Blue Cross Nc
    Blue Cross Nc Sep 2022 - May 2024
    Manage a team that supports enterprise wide business operations that support our Federal Employee Program.
  • Trillium Health Resources
    Project Analyst
    Trillium Health Resources Feb 2019 - Apr 2019
    Wilmington, North Carolina Area
    Technical role within Business Informatics responsible for working with internal business partners to build extensive relationships, understand how technology can be applied to solve business problems and enhance business outcomes, and execute on enterprise wide initiatives.
  • Coastal Connect Health Information Exchange
    Client Solutions Associate
    Coastal Connect Health Information Exchange Feb 2018 - Jan 2019
    Wilmington, North Carolina
    Manage and grow territory of Eastern North Carolina and South Carolina hospitals, providers and health care facilities to promote the adoption of, utilization of and data contribution to the Coastal Connect Community Health Record to improve health outcomes and improve facility and user efficiencies. Serve as subject matter expert on Health Information Exchange (HIE) tools in delivering training, gathering business requirements, articulating technical requirements to participants and working with end users to incorporate the HIE into their work flows.
  • Blue Cross And Blue Shield Of North Carolina
    Senior Program Manageer / Product Developer
    Blue Cross And Blue Shield Of North Carolina Aug 2007 - Apr 2017
    Raleigh-Durham, North Carolina Area
    Responsible for the healthcare market offer including care management, disease management and wellness for commercial lines of business at BCBSNC. Supported the enterprise as subject matter expert on the population health management product. Managed strategy, budget, forecast, and day-to-day operation for 4 wellness programs with a total budget of $16 million for group segments. Led a cross-functional strategic enterprise team to overhaul wellness offering designed to improve health outcomes and lower cost. Performed market research and competitor analysis to effectively identify, modify and enhance the product offer to meet changing business needs.
  • Bcbsnc
    Enterprise Business Analyst
    Bcbsnc Aug 2007 - Mar 2013
    Durham, Nc
    Served in roles as business analyst, solutions architect and subject matter expert for the Healthcare division in leading the design and implementation of key operational projects including an employer clinic offering, radiology utilization management, and disease management and wellness outsourcing. Primary responsibilities included cost analysis for RFP, business and functional requirements elicitation, process reengineering, solution design, quality assurance and training for enterprise projects. Built strong relationships with business, technical, leaders and vendors to successfully deliver projects.
  • Intelligent Information Systems Limited
    Business Analyst / Quality Assurance Analyst / Manager Customer Response Center
    Intelligent Information Systems Limited Jun 2000 - Aug 2007
    Raleigh-Durham, North Carolina Area
    Performed all phases of software life-cycle – requirements gathering, documentation, design, development, unit testing, system testing migration and implementation as a programmer analyst on a 12 person team for complex Workers’ Compensation project. Oversaw two complex subsystems with responsibility of interacting with client, providing support, developing or managing the development of enhancements and transferring product knowledge within the team. Promoted to leadership role to define the scope, design the business model and create the success measures for a new Customer Response Center providing a single point of contact for client to improve overall customer relations for local government software. Oversaw day-to-day management of customer support team, scheduling and delivery of on-time solutions in Durham while managing all interaction and coordination of development and support at sister company in India.
  • Clemson University
    Instructor Of Mathematics
    Clemson University Aug 1998 - May 2000
    Clemson, Sc
    Instructed statistic and calculus with technology courses in the Clemson Mathematics Department with an average class size of 40 students. Assessed students' abilities and advised on college and career paths. Worked as a math tutor in the student-athlete academic center and earned an award for Tutor of the Year.

Scott Pate Education Details

Frequently Asked Questions about Scott Pate

What company does Scott Pate work for?

Scott Pate works for Blue Cross Nc

What is Scott Pate's role at the current company?

Scott Pate's current role is Director, Operations Support for the FEP Segment.

What schools did Scott Pate attend?

Scott Pate attended Clemson University, Clemson University College Of Engineering And Science.

Who are Scott Pate's colleagues?

Scott Pate's colleagues are Adrienne B. Rumph, Dale Hotchkiss, Dawn Criswell, Ms, Rhia, Fahima, Kawanna Giles-Elliott, Ping Liu, Latoya Hill Obende, Tashara Williams.

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