Internal Auditor and Compliance Manager for the company's Environmental, Health & Safety Management System, as well as the Human Resources Manager and all that entails.

Working along side the Compliance Manager to implement and maintain the company's Environmental, Health, & Safety Management System.

Outside sales: renew existing accounts and get new business.Provide sales goals for myself and the team.Manage book and prepare market by ensuring food and hotel tradeProvide leadership for sales canvas.

Provide a fast and friendly checkout process

-Translating documents into Spanish for future use to facilitate understanding of legal documents to clients whose primary language is Spanish.-Multi-tasking-Bilingual- translating English/Spanish to ease conversation between attorney and clients-Customer Oriented-Team Work

-Greeting patients and visitors, in person or on the telephone; answering or referring inquiries.-Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.-Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.-Ensures availability of treatment information by filing and retrieving patient records.-Maintains patient accounts by obtaining, recording, and updating personal and financial information.-Filing, collecting, and expediting third-party claims.-Maintains business office inventory and equipment by checking stock to determine inventory level-Protects patients' rights by maintaining confidentiality of personal and financial information.

-Supervise staff for events-Assists in problem resolution and answers questions-Maintain records on event activities, progress, or status-Coordinate activities of assigned areas with activities of other staff to ensure optimum efficiency and compliance with appropriate procedures and specifications.-Maintain facility or event calendars, updating as necessary.-Skill in public relations and handling complaints.

-Receive payment by cash, check, credit cards, vouchers, or automatic debits.-Issue receipts, refunds, credits, or change due to customers.-Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.-Greet customers entering establishments.-Maintain clean and orderly checkout areas-Answer customers' questions, and provide information on procedures or policies.

-Kept the work environment neat and clean.-Ensured that all products or merchandise are placed in their respective areas.-Helped customers locate merchandise or find suitable alternatives.-Actively engaged in developing more effective customer service skills.-Communicated with managers regarding customer concerns and employee matters.-Greeted customers with a positive demeanor.-Maintained an enthusiastic and upbeat personality.-Provided honest and positive feedback to customers regarding the best products that fit the customers’ expectations.-Bilingual

Helped develop a program called "Silvanus360" in its beginning stages to be used as an inventory control program. Prepared source data for computer entry by compiling and sorting information; establishing entry priorities.Processed customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.Entered customer and account data by inputting alphabetic and numeric information on keyboardMaintained data entry requirements by following data program techniques and procedures.Verified entered customer and account data by reviewing, correcting, deleting, or reentering data; combining data from both systems when account information is incomplete; purging files to eliminate duplication of data.Tested customer and account system changes and upgrades by inputting new data; reviewing output.Secured information by completing data base backups.Maintained operations by following policies and procedures; reporting needed changes.PREVIOUS POSITIONS: Warehouse Worker, Receptionist, Executive Assistant: 08/08 to 12/10

Implemented new processes and systems for improving customer service satisfaction.Greeted customers entering the company to ascertain what each customer wanted or needed.Earned management trust through creativity in report creation and responsible demeanor

Assembled Pallets