Julian Cruz Alves
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Julian Cruz Alves Email & Phone Number

Customer Support Manager @Lengow at Lengow
Location: Nantes, Pays De LA Loire, France 4 work roles 3 schools
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✓ Verified Jun 2026 3 data sources Profile completeness 86%

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Current company
Role
Customer Support Manager @Lengow
Location
Nantes, Pays De LA Loire, France
Company size

Who is Julian Cruz Alves? Overview

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Quick answer

Julian Cruz Alves is listed as Customer Support Manager @Lengow at Lengow, a company with 125 employees, based in Nantes, Pays De LA Loire, France. AeroLeads shows a matched LinkedIn profile for Julian Cruz Alves.

Julian Cruz Alves previously worked as Customer Support Manager at Lengow and Quality Analyst at Cognizant. Julian Cruz Alves holds Master, Commerce International - Lea Anglais & Espagnol from Université De Nantes.

Company email context

Email format at Lengow

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Lengow

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Profile bio

About Julian Cruz Alves

🎯 Customer Support Manager | 🌟 Problem-Solver | 🔧 Team BuilderWith 9+ years of experience in customer relationships and over 3 years leading teams in a SaaS environment, I’m passionate about delivering exceptional customer experiences, fostering collaboration, and driving innovation. Currently, I’m exploring no-code tools like Airtable and Bubble.io to fuel my passion for learning new technologies and creating innovative solutions.

Current workplace

Julian Cruz Alves's current company

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Lengow
Lengow
Customer Support Manager @Lengow
nantes, pays de la loire, france
Website
Employees
125
AeroLeads page
4 roles

Julian Cruz Alves work experience

A career timeline built from the work history available for this profile.

Customer Support Manager

Current

Nantes, Pays De LA Loire, France

Lengow is an e-commerce automation solution that helps brands and retailers improve their performance, automate their business processes and grow their presence online.At Lengow, my missions are:- Managing a multicultural team of 6 nationalities working to provide excellent service to our customers and help them to use the Lengow platform.- Implementing.

Jun 2021 - Present

Quality Analyst

Lisbonne, Portugal

Google project at Cognizant.Reviewing and auditing customer service cases and managing a team of agents to ensure high quality performance for the project. Creating action plans to improve and maintain service quality.

Mar 2020 - Jun 2021

Customer Support Specialist

Lisbonne, Portugal

Google project at Cognizant.Providing high quality support for paying customers through email, chat, and phone in a time effective manner.

Nov 2019 - Mar 2020

International Customer Success

Nantes, Pays De LA Loire, France

- Helping customers to use the Lengow software and connect with different channels (Google Shopping, Amazon, Ebay, Mirakl...)- Analysis and problem solving (product feed, orders management)- Onboarding and Training of new clients- Premium and International accounts management- Setting of product feed according to each channel requirement (Marketplaces.

Jan 2016 - Oct 2019
Team & coworkers

Colleagues at Lengow

Other employees you can reach at lengow.com. View company contacts for 125 employees →

3 education records

Julian Cruz Alves education

Master, Commerce International - Lea Anglais & Espagnol

Marketing, International Business, Logistics, Communication, Project Management, Languages (English & Spanish). Marketing, Commerce.

Licence, Langues Etrangères Appliquées

Languages (English & Spanish), Marketing, Economy, Accounting, Law, Management, Communication, IT. Langues (Anglais & Espagnol).

Bts, Productique Bois Et Ameublement

Industrialisation et Technologie, Organisation et Gestion de la Production, Contrôle Qualité

FAQ

Frequently asked questions about Julian Cruz Alves

Quick answers generated from the profile data available on this page.

What company does Julian Cruz Alves work for?

Julian Cruz Alves works for Lengow.

What is Julian Cruz Alves's role at Lengow?

Julian Cruz Alves is listed as Customer Support Manager @Lengow at Lengow.

Where is Julian Cruz Alves based?

Julian Cruz Alves is based in Nantes, Pays De LA Loire, France while working with Lengow.

What companies has Julian Cruz Alves worked for?

Julian Cruz Alves has worked for Lengow and Cognizant.

Who are Julian Cruz Alves's colleagues at Lengow?

Julian Cruz Alves's colleagues at Lengow include Bonjol Jr, Floriane Lovecchio Pierrot, Esther Noumi, Maria Lima Fernández, and Bella T.

How can I contact Julian Cruz Alves?

You can use AeroLeads to view verified contact signals for Julian Cruz Alves at Lengow, including work email, phone, and LinkedIn data when available.

What schools did Julian Cruz Alves attend?

Julian Cruz Alves holds Master, Commerce International - Lea Anglais & Espagnol from Université De Nantes.

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