Caelan Austin Email & Phone Number

Aberdeen, Scotland, United Kingdom

• Providing exceptional customer service and support in a busy retail environment• Assisting with pricing and inventory management• Collaborating with team members to create engaging displays• Ensuring a welcoming atmosphere for guests• Selling exhibition/event ticket sales and museum merchandise to enhance visitor experience

Aberdeen, Scotland, United Kingdom

For my 3rd year of University at Robert Gordon University, I completed a 12-month placement for Aberdeen Archives, Gallery, and Museum in the Audience Acquisition team.• Engaging with social media channels and responding to comments and messages across channels • Producing, filming, and writing engaging, fun social media content across Instagram, Facebook, X, Tik Tok, Threads, and LinkedIn channels while following the Aberdeen City Council style guide• Developed a new content strategy for short form video content that the team will continue to use upon my departure in the role• Brainstorming, delivering, and scheduling content for social media through Orlo• Monitoring, tracking, analysing and report on performance on social media platforms• Researching and monitoring trends to produce on-trend content• Encouraging collaboration across teams and departments

Aberdeen, Scotland, United Kingdom

• Operating the cash register and receiving payment from guests• Taking food and drink orders in a friendly and timely manner• Interacting with guests and coworkers in a friendly, enthusiastic and outgoing manner• Answering the phone to receive bookings through OpenTable• Cleaning and preparing tables for bookings and taking customers to their tables• Following the rules of the Licensing (Scotland) Act 2005

Aberdeen, Scotland, United Kingdom

• Preparing drinks for customers in a very fast paced work environment• Restocking and replenishing bar inventory and supplies• Maintaining a clean work environment removing trash, cleaning tables, and washing glasses, and equipment.• Following the rules of the Licensing (Scotland) Act 2005

New York, New York, United States

• Generated content for the Everyday Charlie Instagram and TikTok accounts by making reels, graphics, and stories• Communicated with playwrights to discuss content for the channels• Responded and engaged with comments and messages on the social media channels

• Generated content for the Fashion Revolution Scotland Instagram and Facebook accounts by making reels and infographics• Contributed to monthly content meetings• Responded and engaged with comments and messages on the social media channels

Carnoustie, Scotland, United Kingdom

• Arranging garments attractively on racks, shelves, and tables• Locating merchandise for shoppers, ringing up customer purchases, operating registers, handling money, and meeting daily sales goals• Controlling access to fitting rooms, organising inventory, unloading deliveries and cleaning the store• Answering phone calls in a friendly and timely manner• Checking in golfers for their tee time• Fulfilling personalised embroidery requests for guests on the back of purchased merchandise using a 'Brother' embroidery machine

Aberdeen, Scotland, United Kingdom

• Arranging garments attractively on racks, shelves, and tables• Locating merchandise for shoppers, ringing up customer purchases, operating registers, handling money, and meeting daily sales goals• Controlling access to fitting rooms, organising inventory, unloading deliveries and cleaning the store• Promoting and signing up customers to the loyalty program

Hixson, Tennessee, United States

• Answering phone calls and calling clients in a friendly and timely manner• Checking members and guests in and out for appointments• Greeting members and guests upon arrivalPromoting, pitching, and signing up guests for the Wellness Program• Meeting sales goals put into place by management.• Keeping management apprised of member concerns by following manager policies• Promoting retail products, gift cards, and promotions• Managing social media channels and generating content

Chattanooga, Tennessee, United States

• Arranging garments attractively on racks, shelves, and tables• Locating merchandise for shoppers, ringing up purchases, operating registers and handling money• Controlling access to fitting rooms, unloading and organizing inventory, and cleaning the store• Promoting the H&M membership to customers

Chattanooga, Tennessee, United States

• Operating the cash register and receiving payment from guests• Taking register and drive-thru orders in a friendly and timely manner• Preparing and refilling drinks for guests• Helping prepare food in the kitchen as needed• Cleaning and stocking work area

Bachelor'S Degree, Fashion Management

Activities and Societies: Class Representative, International, LGBTQ+RGU Innovation Award

High School Diploma, Fine Arts, 3.4 Gpa

Activities and Societies: Theatre, Student Council, Improv, National Honors Society, Bowling

Acting

Tennessee Governor'S School For Arts, Theatre/Theater