Caê Matta Fernandes Email & Phone Number

Paris, Île-De-France, France

Paris, Ilha De França, França

São Paulo, Brasil

• Management of expatriation VIP processes;• Recommend and develop account-specific plans, strategies and enhancements in alignment with management;• Lead team by modeling exceptional customer service;• Support client relationships through consultative, interactive problem solving and client meetings;• Working in partnership with internal and external stakeholders to guarantee excelency;• Support in the elaboration of activities for Pride Month;• Highlight: Participation… Show more • Management of expatriation VIP processes;• Recommend and develop account-specific plans, strategies and enhancements in alignment with management;• Lead team by modeling exceptional customer service;• Support client relationships through consultative, interactive problem solving and client meetings;• Working in partnership with internal and external stakeholders to guarantee excelency;• Support in the elaboration of activities for Pride Month;• Highlight: Participation in the implementation of a new account for the delivery of services, helping in the adaptation, creation of processes and specificities of LATAM and the countries involved. Show less

• Single point of coordination for all phases of international relocation within LATAM;• Coordination and delivery of services, managing vendors in compliance with clients's policies;• Counselling and advising employees to the best utilization of program benefits;• Control of allowance payments and reimbursements;• Support in the development and implementation of processes;• System data update;• Highlight: Support in the expatriation of 95 families from Venezuela to… Show more • Single point of coordination for all phases of international relocation within LATAM;• Coordination and delivery of services, managing vendors in compliance with clients's policies;• Counselling and advising employees to the best utilization of program benefits;• Control of allowance payments and reimbursements;• Support in the development and implementation of processes;• System data update;• Highlight: Support in the expatriation of 95 families from Venezuela to Brazil, establishing new work models, conducting face-to-face visits and training suppliers in the search for process optimization. I was recognized as an Excellent Service Consultant on this project. Show less

São Paulo, Brasil

• Support to expatriates from multinationals in the search for a house to live;• Contact with real estate agents;• Intermediation in the negotiation of contracts;• Requirements assessment and quote analysis;• Organization of services, installations and repairs;• Support at Department Services.

• Teaching English classes for adults and children.

Orlando, Flórida, Estados Unidos

• Promotion of Brazilian culture;• Acting as a translator and interpreter;• Conflict mediation;• Support for guides, tourists and tour groups.

• Teaching English classes at the Language Center to university and public school students.

Marília

• Support in the development of projects with local companies, public authorities and society;• Organization of partnerships and social projects;• Implementation of guidance booklets;• Positions held: Vice President, Project Director and Coordinator of Social Projects.

Orlando, Flórida, Estados Unidos

• Participation in the Work and Travel program;• Exceptional service to tourists during their visit to the parks;• Support in cleaning, organizing and maintaining the space.