Technical Support professional in Netscaler. Proven track record of providing exceptional assistance to customers in Configuring, troubleshooting complex networks, ensuring optimal system performance, and achieving high customer satisfaction. Looking for new challenging position that will enable me to leverage my existing skills and experience for professional growth.TECHNICAL SKILLS :- =============✯ Citrix NetScaler Load Balancer and Citrix Gateway VPN, ICA Proxy, Content Switching, App Expert, SSL Bridge, SSL VPN, GSLB.✯ Networking Protocols - TCP/IP, HTTP/S, UDP, ICMP, DNS, ARP, SSL, NTP, SNMP, OSI Layer, Syslog, LDAP , Radius.✯ Management and Networking Tools - Citrix ADM ; Wireshark, TCP-dump, HAR, Fiddler (Basic knowledge).MANAGEMENT SKILLS :- =============✯Accomplished and detail-oriented former Project Coordinator with a knack for orchestrating seamless project workflows. ✯I've hones my skills in team collaboration, timeline management and problem-solving to ensure successful project execution. ✯My passion lies in streamlining processes and fostering a collaborative environment to acehieve exceptional results.