Revanth Venkatesh Email & Phone Number

Bengaluru, Karnataka, India

• Managed end-to-end order management process ensuring accurate and timely order fulfillment and aligned with company guidelines and policies.
• Collaborated with sales, finance and compensation teams to ensure seamless order processing and resolution of any issues.
• Analytically interpreted sales data to identify trends, recommend improvements, and implement best practices in order management.
• Conducted regular training sessions for team members on order management systems and processes, enhancing team performance.
• Demonstrated proficiency in managing various sales orders, including renewal, stocking, royalty, hardware, software orders.
• Optimized Return Merchandise Authorization (RMA) processes, leading to faster handling of returned goods.

Bengaluru, Karnataka, India

• Ensured all orders were executed with full compliance to SLA/KPI standards, meeting company values and expectations.
• Acted as a liaison between Sales Team, and Business Operations Team ensuring orders were booked, billed, delivery is as per the schedule.
• Delivered exceptional service by processing purchase and sales orders (PO/Invoicing) within the Order Management team, ensuring adherence to company values.
• Maintained inventory; managed NPI Details, non-stocked, and EOL Product Management.
• Used ERP platforms to service 60+ clients daily, enriching their experience and increasing satisfaction.
• Monitored orders and followed up with suppliers and clients for quotes and POs to maintain compliance.