Caghan Emirzade Email & Phone Number

Geelong, Victoria, Australia

Driving customer-centric product strategies and delivering exceptional digital experiences. With a focus on customer engagement and satisfaction, I utilized my expertise in agile methodologies and market insights to guide product development and achieve organizational goals.Key Responsibilities:- Creation of a digital roadmap focusing on continuously improving performance and driving GMHBA towards its strategic objectives.- Leveraging analytics and gathering market and… Show more Driving customer-centric product strategies and delivering exceptional digital experiences. With a focus on customer engagement and satisfaction, I utilized my expertise in agile methodologies and market insights to guide product development and achieve organizational goals.Key Responsibilities:- Creation of a digital roadmap focusing on continuously improving performance and driving GMHBA towards its strategic objectives.- Leveraging analytics and gathering market and customer insights to inform data-driven product decisions, ensuring alignment with customer needs and preferences.- Acting as the go-to person for my stream, collaborating seamlessly with internal stakeholders across GMHBA and Frank, as well as external partners.- Defined metrics for success, enabling delivery squads to build and deploy impactful and value-adding solutions.- Fostered a culture of continuous improvement, working closely with developers, UX designers, and business stakeholders to enhance product quality and user experiences.Career Highlights:- Successfully led a re-platforming and re-branding initiative, migrating to a new enterprise-level CMS, resulting in improved satisfaction and loyalty metrics (SUS and NPS scores) while empowering content writers and brand managers with efficient editing capabilities.- Played a pivotal role in the redesign and implementation of a highly user experience-oriented sales funnel, collaborating with cross-functional teams to optimize the customer journey, drive conversions, and improve overall engagement.Throughout my tenure, I have demonstrated a deep understanding of the private health industry, combined with expertise in digital product management, agile methodologies, and effective stakeholder management. Show less

Geelong, Victoria, Australia

GMHBA is an Australian owned not-for-profit health insurance and care company. We have served the community since 1934 and have become one of Australia’s leading regionally based private health insurers.As Product Owner for both GMHBA and Frank consumer sites, I've provided a consistent direction and vision to the Agile development team throughout the product lifecycle. Along with the digital manager, I have worked closely with business stakeholders to maintain a product backlog that… Show more GMHBA is an Australian owned not-for-profit health insurance and care company. We have served the community since 1934 and have become one of Australia’s leading regionally based private health insurers.As Product Owner for both GMHBA and Frank consumer sites, I've provided a consistent direction and vision to the Agile development team throughout the product lifecycle. Along with the digital manager, I have worked closely with business stakeholders to maintain a product backlog that provides consistent business value or ROI. With my in-depth knowledge of the Agile process and principles, I lead a successful team to drive value and continue to follow Agile/ Scrum best practices and new trends.Within the role my callout achievements are:- Re-platforming and re-branding to a new enterprise-level CMS that improved SUS and NPS scores with a key focus on enabling editing capabilities for content writers and brand managers with the software development team. - Lead a highly cross-functional development team across the business to deliver on a re-designed and highly user experience-oriented sales funnel. Show less

Geelong, Australia

Within the Agile Delivery Lead role, I have strived to reduce the impact that a delivery lead role has on the team by guiding the organisation and the development team to get the most out of self-organisation. with this mindset, through continuous improvements, we consistently strengthen team bonds by building a trusting, safe and unified environment where failure is not frowned upon but celebrated for it forms the foundations of our next continuous improvement piece to tackle. Defining… Show more Within the Agile Delivery Lead role, I have strived to reduce the impact that a delivery lead role has on the team by guiding the organisation and the development team to get the most out of self-organisation. with this mindset, through continuous improvements, we consistently strengthen team bonds by building a trusting, safe and unified environment where failure is not frowned upon but celebrated for it forms the foundations of our next continuous improvement piece to tackle. Defining the scope of a project and identifying internal resources that are required to maximise team velocity are at the forefront of my role. Acting as the scrum master, I've provided coaching for the team to develop an agile mindset to instil the benefits of having such a mindset. Using JIRA, Reporting team velocity to the Digital Manager and relevant stakeholders and intervening early on when velocity shows signs of dropping and assess avenues to boost team morale to ensure ROI is maximisedWithin the role, my key achievements were;- Spearheaded the migration and the adoption of Atlassian Suite of products (Jira, Confluence) to manage and improve software development and backlog management- Adopted the use of story point estimates and established a baseline velocity for the team which resulted in the reduction of refinement sessions giving valuable time back to the whole development team- Implemented and fostered continuous improvements through actionable retros and developed a self-reliance mindset within the agile team to foster a growth mindset towards efficiency Show less

Geelong

Geelong, Australia

- Primarily responsible for producing content on web pages and ensuring usability and accuracy.- Oversee the layout, visual look, and overall content of a website- Develop, write, and edit web pages HTML and CSS- In charge of the overall visual look of a website, including images, videos, and other digital media

Kyrenia, Cyprus

- Setting up a Wordpress HTML website (www.ezic.com.tr) & Maintaining it- Graphic Design for Ezic's accounts on social networks (facebook, Twitter, Youtube, Instagram, Linkedin)- Professional Photography of the new menus being released and updated for the MENU - Online Advertising of Ezic through many channels including Social Media as well as various forms of press print- Social Media Management and Project Management Tasks- Ad Campaign Analysis, Development and… Show more - Setting up a Wordpress HTML website (www.ezic.com.tr) & Maintaining it- Graphic Design for Ezic's accounts on social networks (facebook, Twitter, Youtube, Instagram, Linkedin)- Professional Photography of the new menus being released and updated for the MENU - Online Advertising of Ezic through many channels including Social Media as well as various forms of press print- Social Media Management and Project Management Tasks- Ad Campaign Analysis, Development and Implementation- Mobile Application Development Management & User Interface Design- Quality Control Show less

Famagusta, Cyprus

- Turkish to English Translations related to news and information about the university - Creating HTML and Wordpress websites- Maintenance update and upgrading of various websites at EMU- Graphic Design for EMU's accounts on social networks (facebook, Twitter, Youtube, Instagram)- Professional Photography of EMU's events - Online Advertising of EMU- Social Media Management and Project Management Tasks- Ad Campaign Analysis, Development and Implementation- Mobile… Show more - Turkish to English Translations related to news and information about the university - Creating HTML and Wordpress websites- Maintenance update and upgrading of various websites at EMU- Graphic Design for EMU's accounts on social networks (facebook, Twitter, Youtube, Instagram)- Professional Photography of EMU's events - Online Advertising of EMU- Social Media Management and Project Management Tasks- Ad Campaign Analysis, Development and Implementation- Mobile Application Development Management & User Interface Design- Quality Control Show less

- Turkish to English Translations related to news and information about the university - Creating HTML and Wordpress websites- Maintenance update and upgrading of various websites at EMU- Graphic Design for EMU's accounts on social networks (facebook, Twitter, Youtube, Instagram)- Professional Photography of EMU's events - Online Advertising of EMU

Geelong - Market Square

- Sales Person- Sign up Contracts (12 - 24 months)- Was consistently the regional top salesmen

Master Of Arts (M.A.), Visual Arts And Communication Design, 3.86 Cgpa

With the progression and the convergence of the communication discipline with computer sciences, multimedia has developed rapidly.

Bachelor Of Applied Science (B.A.Sc.), Information Technology, 2.53

The School of Computing and Technology (SCT), established in 1979, is the oldest unit of the Eastern Mediterranean University . SCT.

High School Degree, High School/Secondary Diplomas And Certificates

SCHOOL PROFILE Established in 1963, Oberon High School is a single campus years 7 – 12 school situated in Belmont, approximately seven.