● Supported a group of Java applications with legacy architecture ● Currently Leading a N4 first response team● Responsible for initial treatment and contact for new incidents.● Responsible for distributing incidents to the development teams● Also responsible for this project's application portfolio

● Requisite analysis ● Supported software implementation process

● Fullstack PHP developer.● Main developer of two offshore systems

● On site asset for user and infrastructure local support● Only local support team member for a multinational base with over 400 users.

● Prepare the fresh products to be sold, and fill the shelves while sorting them according to ripeness.● Clean the store, and prepare the products to keep their quality over the night before closing.● Keep the stocking cooler organized with the new products received every morning while bringing it out in a FIFO order to avoid expiring

● Delivered complete software and hardware support to all local and remote users;● Kept the payment hardware up to date and functional in over twenty buses and ticket selling stations, uploaded the data from all card-reading devices into our server and to the government`s regulating organ.● Helped to Implement and maintain the fleet`s new surveillance and monitoring system in over 20 buses

● Delivered both hardware, software and infrastructure solutions; both remotely and on site;● Together with my fellow trainee, we have made all new equipment delivery to a reasonable time frame, after an up to 6 months delay of onsite and offsite deliveries.• Kept an ITIL Foundation problem solving standard together with the whole IT support team while applying the cost reduction strategies of the high management during the last months of the company.

● Delivered complete software and hardware support to all local and remote users;● Worked in the moving to the company`s new building, helped to project the new department distribution in the other facility`s rooms and areas.● Installed the network`s physical infrastructure of the building, helped routing the internet link in between two buildings 800m apart during the transition, while working Monday to Monday during the moving process in order to move before the rent in the old building expired.