AeroLeads people directory · profile
Caio Silva Email & Phone Number
Head of Customer Experience and Claims
at
Aliança Navegação e Logística
1 work email found
@sao.hamburgsud.com
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Head of Customer Experience and Claims
Location
Santos, São Paulo, Brazil
Company size
Who is Caio Silva? Overview
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Quick answer
Caio Silva is listed as Head of Customer Experience and Claims at Aliança Navegação e Logística, a with 1265 employees, based in Santos, São Paulo, Brazil. AeroLeads shows a work email signal at sao.hamburgsud.com and a matched LinkedIn profile for Caio Silva.
Caio Silva previously worked as Head of Customer Experience & Claims at Aliança Navegação E Logística and Regional Head of Lead Logistics and Customs at A.P. Moller - Maersk. Caio Silva holds Driving Organizational Agility, Leadership from Harvard Business School.
Company email context
Email format at Aliança Navegação e Logística
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{first}.{last}@sao.hamburgsud.com
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AeroLeads found 1 current-domain work email signal for Caio Silva. Compare company email patterns before reaching out.
Profile bio
About Caio Silva
With bachelor’s degree in International Relations, MBA in International Business at FGV and certified Project Manager by IPMA Germany, I have more than 15 years of experience in the logistics and Shipping industries.Focused on business strategy, people and project management, I am passionate about developing process improvements, streamlining operations and building high-performing and motivated teams.Customer centricity is key to business success, reason why I enjoy so much working in customer-facing environments.
Listed skills include Logistics, Shipping, International Logistics, International Trade, and 19 others.
Current workplace
Caio Silva's current company
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Aliança Navegação E Logística
12 roles
Caio Silva work experience
A career timeline built from the work history available for this profile.
Head Of Customer Experience & Claims
Current
Aug 2023 - Present
Regional Head Of Lead Logistics And Customs
Jun 2023 - Aug 2023
Regional Customer Experience Manager (Ecsa)
Leading over 200 employees located in East Cost South America (Argentina, Brazil, Paraguay and Uruguay), I have the opportunity to manage several after-sales teams, from execution to customer facing, aiming to provide the highest service delivery.Teams: Export and Import Customer Care, Booking and Documentation. Value Added Services, Dangerous Goods, Transshipment, Equipment and Continuous Improvement.
Mar 2022 - Jun 2023
Customer Experience Manager For Brazil
Jan 2021 - Feb 2022
Customer Experience Manager (Santos Service Center)
Dec 2018 - Jan 2021
Customer Service Manager
Responsible for 4 different departments (Customer Service Import, Demurrage and Detention, Transshipment and Business Process) with support of two coordinators.
Apr 2014 - Dec 2018
Continuous Improvement Coordinator
Jun 2012 - Mar 2014
Documentation Specialist
Mar 2011 - May 2012
Documentation Specialist
Dec 2007 - Feb 2011
Documentation Assistant
Jul 2006 - Dec 2007
Internship And Claims Assistant
Nov 2004 - Jun 2006
Team & coworkers
Colleagues at Aliança Navegação e Logística
Other employees you can reach at alianca.com.br. View company contacts for 1265 employees →
ON
Orlando Nascimento
Colleague at Aliança Navegação E LogísticaVitoria, Brazil Metropolitan Area, Brazil
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JF
Jean Felipe Da Silva Nunes
Colleague at Aliança Navegação E LogísticaRio De Janeiro, Brazil
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VC
Vitor Catherinck
Colleague at Aliança Navegação E LogísticaSão Paulo, Brazil
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CA
Cinthia Angela
Colleague at Aliança Navegação E LogísticaPraia Grande, São Paulo, Brazil
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AV
Alexandre Viana
Colleague at Aliança Navegação E LogísticaRio De Janeiro, Brazil
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MS
Marcos Souza
Colleague at Aliança Navegação E LogísticaViamão, Rio Grande Do Sul, Brazil
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AL
Andrei Lobato
Colleague at Aliança Navegação E LogísticaBelém, Pará, Brazil
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GF
Gustavo Fernando
Colleague at Aliança Navegação E LogísticaBrazil
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CH
Carlos Henrique .
Colleague at Aliança Navegação E LogísticaRio De Janeiro, Brazil
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WD
Walter De Souza Costa
Colleague at Aliança Navegação E LogísticaSão João De Meriti, Rio De Janeiro, Brazil
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Orlando Nascimento
Colleague at Aliança Navegação E LogísticaVitoria, Brazil Metropolitan Area, Brazil
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JF
Jean Felipe Da Silva Nunes
Colleague at Aliança Navegação E LogísticaRio De Janeiro, Brazil
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VC
Vitor Catherinck
Colleague at Aliança Navegação E LogísticaSão Paulo, Brazil
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CA
Cinthia Angela
Colleague at Aliança Navegação E LogísticaPraia Grande, São Paulo, Brazil
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AV
Alexandre Viana
Colleague at Aliança Navegação E LogísticaRio De Janeiro, Brazil
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MS
Marcos Souza
Colleague at Aliança Navegação E LogísticaViamão, Rio Grande Do Sul, Brazil
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AL
Andrei Lobato
Colleague at Aliança Navegação E LogísticaBelém, Pará, Brazil
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GF
Gustavo Fernando
Colleague at Aliança Navegação E LogísticaBrazil
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CH
Carlos Henrique .
Colleague at Aliança Navegação E LogísticaRio De Janeiro, Brazil
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WD
Walter De Souza Costa
Colleague at Aliança Navegação E LogísticaSão João De Meriti, Rio De Janeiro, Brazil
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5 education records
Caio Silva education
Driving Organizational Agility, Leadership
Organizational Leadership
A.P Moller - Maersk
Certified Project Management Ipma Level D, Project Management
Truecare Gmbh
Master Of Business Administration (M.B.A.), International Business
Bachelor'S Degree, International Relations
Centro Universitário Lusíada
FAQ
Frequently asked questions about Caio Silva
Quick answers generated from the profile data available on this page.
What company does Caio Silva work for?
Caio Silva works for Aliança Navegação e Logística.
What is Caio Silva's role at Aliança Navegação e Logística?
Caio Silva is listed as Head of Customer Experience and Claims at Aliança Navegação e Logística.
What is Caio Silva's email address?
AeroLeads has found 1 work email signal at @sao.hamburgsud.com for Caio Silva at Aliança Navegação e Logística.
Where is Caio Silva based?
Caio Silva is based in Santos, São Paulo, Brazil while working with Aliança Navegação e Logística.
What companies has Caio Silva worked for?
Caio Silva has worked for Aliança Navegação E Logística, A.P. Moller - Maersk, Hamburg Süd, Hamburg Sud, and Wilson Sons.
Who are Caio Silva's colleagues at Aliança Navegação e Logística?
Caio Silva's colleagues at Aliança Navegação e Logística include Orlando Nascimento, Jean Felipe Da Silva Nunes, Vitor Catherinck, Cinthia Angela, and Alexandre Viana.
How can I contact Caio Silva?
You can use AeroLeads to view verified contact signals for Caio Silva at Aliança Navegação e Logística, including work email, phone, and LinkedIn data when available.
What schools did Caio Silva attend?
Caio Silva holds Driving Organizational Agility, Leadership from Harvard Business School.
What skills is Caio Silva known for?
Caio Silva is listed with skills including Logistics, Shipping, International Logistics, International Trade, Freight, Software Documentation, Process Improvement, and Project Management.
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