Focusing on providing expert technical enablement to Salesforce ISV partners

Lead horizontal ISV technical enablement

Technical point of contact for ISV Partners.

Lead technical solutions and design approach on multiple Salesforce projects. Guide project team on best practices and present approach to clients.

Industries:Experience on projects in Not for profit, Financial, Consulting, Education and Technology verticals.Design and Configuration:Lead design sessions with both client and internal teams. Worked with Project managers to scope out development efforts. Experience on Sales Cloud configuration.Experience with Salesforce custom development (Apex, VF), Security (SSO, Profiles, Role Hierarchy, Sharing rules), Automation (Workflows, Approval processes).Technical Lead: Responsible for overall technical design. Work closely with Project Manager to determine tasks and mentor/guide developers. Review data migration and integration scope and design. Lead Knowledge Transfer sessions with Client run teams to ensure smooth transition.Technical Architect: Guide technical aspects of multiple projects. Introduce clients to Appirio technical approach. Guide technical leads on design decisions. Present and document high level technical design to project stakeholders.

•Responsible for introducing Oracle Developer toolset (Reports, Discoverer) to internal production teams.•Taught Oracle Discoverer and Reports classes to internal teams •Designed and implemented solution for Aftermarket group to move from legacy format to industry standard XML format. Utilized Pl/Sql and Discoverer.•Introduced Oracle Application Express for internal development. This included developing several corporate applications to streamline project planning and work request processing.•Sole internal developer for customizing Salesforce for company applications. Created billing solutions that had ROI of $100k.•Presented at Detroit Salesforce user group and maintain User Group blog.•Participated in Oracle APEX podcast made available on Oracle Application Express site.TOOLS:Oracle Discoverer & Reports, Application Express, Salesforce

•Primary architect/developer for Metals USA LINK. A web-based order entry/review system utilized by customer and sales. Generated over $50m in sales during first 2 years. •Provided Pl/Sql support for Oracle 8.1.6 data warehouse and created management reports using Oracle Discoverer and Oracle Reports.•Took over support for government contract group’s website and Oracle Applications. This provided company with cost savings of approximately $30k per month.•Developed company standardized checks and invoices using Formscape.•Enhanced website to accept orders from customers’ ERP systems directly using XML.•Provided on-going support for web-based order entry system used by Dept. of Defense. This included adding ARIBA B2B capabilities which awarded the company $50k for contract fulfillment.TOOLS: Oracle Database 8.1.6, Oracle Discoverer & Reports, Formscape, Jacada, jDeveloper, JSP, JDBC, Pl/Sql

• Y2K conversion and testing project - Monthly recognition award - July 99.• Responsible for testing CICS application with factory converted Y2K -compliant code. • Assisted in developing and maintaining worldwide licensing application.TOOLS: UNIFACE, Expeditor, Hyperstation, File-Aid, DB2, VSAM, CICS, MVS, ISPF, Javascript.

• Designed, implemented and provide support for corporate-wide mainframe purchasing and debit memo systems.• Built security access application and Email directory application using SQL Server, Visual Interdev and ASP on company's intranet.TOOLS: CICS, COBOL, ASP, Javascript, Microsoft IIS, Interdev, SQL Server, PowerBuilder.

• Played an active role in several major financial conversions; included was the introduction of Debit Cards to 45000 select customers. Utilized Easytrieve for selection programs and reports. TOOLS:MVS, JCL, CICS, COBOL, Easytrieve, File-Aid, Abend-Aid, Expeditor.