Caitlin Mccann Email & Phone Number

Vernon, Bc, Ca

Vernon, Bc

Oversaw the development of 9+ software-based solutions, including the integration of an employee incentivisation program, a framework for machine learning classification, and major enhancements to the mySQM™ Customer Experience management system.Collaborated with stakeholders to detail and plan the software requirements and user stories for several of the software solutions described above.Managed and mentored a team of 3-5 software developers; day-to-day responsibilities include code reviews & the employment of Agile Scrum methods.

Vernon, Bc

Greater Philadelphia Area

Redesigned K12JobSpot.com & teachers-teachers.com into a new Vue.JS cloud-based isomorphic progressive web application (PWA)Integrated and serialized data from multiple sources (SQL via EF Core, Kafka events) to be served via an ASP.NET WebAPI application, which provided data to our newly re-branded JavaScript application.

Bethlehem, Pa

Replaced aging Visual Basic COM+ components with a new C# ASP.NET web application, which was integral to the award-winning eSchoolPLUS 4.0 product release.Developed new database management tools to create and automate the migration of granular changes to the eSchoolPLUS database(s).Conducted internal training workshops and mentored junior programmers in programming methodologies and best practices.Provided technical support for multiple versions of eSchoolPLUS, across dozens of on-site and cloud hosted environments.

Norristown, Pa

Designed custom process control systems used to treat water and wastewater for municipalities and private corporations throughout the United States.Prepared submittal documents for engineers’ approval with regards to contract specifications.Configured programmable logic controllers (PLCs) for automatic operation and fault handling/recovery.Assisted with the installation and startup of system equipment at customers’ location.

University Park, Pa

Promoted into a leadership role during my senior year of college to observe, train, and supervise more than two hundred lab consultants.Provided hundreds of lab users with personalized software and network support over various platforms.Communicated with other employees through a consolidated employee management system to better provide assistance to lab users.Maintained a safe, clean working environment for faculty, staff, and students in more than fifty computer labs.

Roanoke, Virginia

Chosen from hundreds of applicants to participate in the upgrade of Norfolk Southern’s freight claims investigation system, a project taking nearly one thousand man hours.Demonstrated the feasibility of merging, splitting, and exporting PDFs of opened documents within IBM’s Content Manager eClient using an open source API.Performed software quality assurance and regression testing throughout the length of the project.