• Worked in a team-oriented setting to provide professional customer service to dorm residents and other customers atUniversity of Washington residence halls• Maintained key inventories and buildings access that ensures building security and resident safety• Sorted and logged letter mail and packages for campus residents, staff, and conference guests• Utilized departmental and university resources to resolve customer-related issues

• Performed teller activities for over 50 clients a day• Completed financial wellness reviews for 25-30 clients a day• Observed and conducted private banking appointments for mass affluent clients• Worked with team to do out of office business prospecting for three small businesses a week• Sufficiently trained in the inner operations of financial institutions and safety procedures within the bank• Conducted and presented research on leads execution