Caitlin Davidson Email & Phone Number

Hartford, Ct, Us

Windsor, Connecticut, United States

-Manage a heavy volume of inbound calls, emails, and platform-specific inquiries from customers in a timely and respectful manner. -Ensure each customer is treated as a priority to nurture lasting relationships. -Build extensive knowledge of the company and offered products/services. -Maintain in-depth data logs and charts for sales and management teams to analyze and act upon.-Apply problem-solving skills to resolve customer disputes by quickly locating the root of the issue, determining the best solution to rectify the problem, and following up to ensure customer satisfaction.

Windsor, Connecticut, United States

-Spearheaded the introduction of a take-home reading program for students to meet a district-wide goal to improve reading scores by 25%.-Built lesson plans for teachers to implement in their classrooms, specifically on topics such as social-emotional learning, social studies, and equity.-Implemented a data-tracking system to determine the impacts of hybrid learning on math and reading levels.-Led the creation of a digital and physical catalog of 1000s of reading materials for students and teachers to access to further support their learning.

Manchester, Connecticut, United States

-Created units and lessons that adhered to the Common Core State Standards across more than five subject areas, encompassing language arts, mathematics, science, and social-emotional learning.-Conducted analysis of formative and summative assessments to develop tailored enrichment activities and support mechanisms for students.-Worked alongside colleagues to implement diverse teaching methodologies and strategies, accommodating the different learning modalities of students.

Master'S Degree, Curriculum And Instruction, 3.97

Bachelor'S Degree, Elementary Education And Teaching

Bachelor'S Degree, English Language And Literature, General