Oversee Internal, Go To Market, and Training Operations to ensure Living Security continues to provide the best cybersecurity awareness training experiences to engage the enterprise.

Working to reduce cyber risk through impactful human-focused experiences by managing in person and online training products.

Manage and facilitate executive leadership support activities and operations to achieve strategic global objectives.

Mitigate supplier capacity issues for current truck and SUV programs.• Work cross functionally to assist with planning launches for new truck programs.• Conduct critical capacity studies for future and current state programs to find most profitable solutions.• Resolve buyer’s daily issues with capacity resolution on tooling, funding, and process questions.

Manage teams of hourly employees responsible for outbound dealer order picking.• Created and implemented problem solving strategies.• Assisted in the launch of a new automated warehouse order shipment tracking system.• Implemented and maintained a safe culture through Work Place Safety Systems.

Improved customer retention metrics for high impact and opportunity dealers across the region.• Called on service managers at dealerships in the field on a weekly basis. • Led Business Development Center and customer retention training workshops in several districts for service and parts managers.• Hosted training calls for field team and the Business Development Center teams.

Coordinate switchover tests to avoid risk and maintain availability for critical IT applications throughout planning and execution. (Disaster recovery planning)• Work cross functionally in a program management capacity to ensure business continuity.

Responsible for gathering, analyzing, and reporting new model part availability Key Performance Indicator data for US/CA.• Developed reports to monitor and analyze new model data to support availability metric.• Work cross functionally to ensure new model service part availability at vehicle launches.

Responsible for representing supply chain on the advanced technology lifecycle management team.• Managed the production surplus and obsolescence process.