Greeted 100+ customers daily, and demonstrated extensive knowledge of products and services offered, including lift tickets, rentals, and lessonsDemonstrated in-depth knowledge of the ski resort's terrain, services, and promotions to effectively sell products and experiences to guestsConducted cash transactions accurately and efficiently using POS system, handling up to $5000 per day Responded promptly and professionally to guest inquiries and concerns to resolve issues

Assisted in creating and executing social media campaigns that increased engagement and follower countConducted market research to identify trends and create targeted social media content to reach specific audiencesContributed creative ideas to team brainstorming sessions to improve overall social media strategyMonitored brand-related mentions on all social media platforms and engaged with readers' responses to articles

Actively monitored pool area and surrounding facilities to ensure the safety of all swimmersEnforced rules and regulations to maintain a safe and enjoyable environment for guests of all agesConducted routine inspections of equipment and facilities to identify potential hazards and maintenance needs Communicated effectively with co-workers and patrons to maintain a positive and cooperative atmosphere