Caitlin Mcwilliams Email & Phone Number

Columbus, Oh, Us

Bexley, Ohio, United States

• Represented Athletic Department at sporting events, parent functions, and pep rallies while encouraging leadership and community spirit.• Created graphics and flyers for all social media platforms (Instagram and Twitter) to increase community awareness of schools’ athletic programs and provide updates on real-time events.• Worked with outside company by requesting, monitoring, and modifying all Athletic Department transportation needs for all Middle and Upper School teams.• Served as Administrator on Duty by managing game personnel, officials, visiting team, and spectators as well as troubleshooting HUDL, scoreboard and facility issues.• Utilized Adobe (InDesign and Photoshop) for weekly newsletter sent out to the CSG Community.• Managed all sports celebrations including the organization of invitations, catering orders, maintenance requests, event set-up and PowerPoint presentation. • In charge of TeamSnap, a communication tool, for all sports teams, athletes, families and coaches.• Scheduled ticket sales through HomeTown Ticketing for all home events. • Relied on Final Forms to ensure that all athletes are eligible to participate and communicate with coaches as needed.

Worthington, Ohio, United States

Worthington, Ohio, United States

• Taught athletes the basic skills, knowledge, and golf etiquette of the game • Created a positive, enjoyable, and safe atmosphere as many athletes were new to the game• Kept statistics of each match, gathering ongoing data to see improvement throughout the season• Held constant communication with the other coaches in our program, athletes, parents, and coaches from competing schools• Coached a team of 14 girls and planned each athletes’ schedules for weeks at a time• Increased number of girls in program by 47% for one season

Worthington, Ohio, United States

• Worked with Arbiter and Schedule Star for all games, contracts, and school events.• Developed sponsorship form with packages to help increase revenue for the athletic department.• Utilized Gipper to create graphics for game day, schedules, score updates and awards for social media.• Communicated with visiting schools and officials to deliver essential information of the facilities and provide confirmation upon their arrival.• Created resource manuals for the different game day worker positions for each sporting event held in Fall, Winter and Spring.• Created a good rapport with students, athletes, coaches, officials, and parents to create a positive environment.• Attended a variety of league meetings to help build knowledge for high school athletics within Central Ohio.• Served as Co–Game Manager for spring sporting events held at Thomas Worthington.• Completed 400+ hours of day-to-day task within an athletic department.

Upper Arlington, Ohio, United States

• Assisted the General Manager on the hiring and training of all new employees as well as creating and implementing efficient training documents.• Effectively communicated with potential members to guarantee positive experience by sharing product knowledge to fit individual’s needs.• Was Top 3 in sales for 2022 out of 25 total staff members, this included the sales of memberships, retail, and other class packages.• Contacted people who have expressed interested via website but have yet to come into our studio• Retained members by completing welcome calls, 30- and 60-day check ins for all new members.• Promoted to Lead Front Desk Associate after eight months of working at the studio.

Worthington, Ohio

• Implemented and managed an online ordering system, that was effective and efficient for customers and staff.• Developed employee training manuals and trained all new employees across different areas of work. • Monitored time, labor, and inventory across work team to work as efficient as possible. • Created shift tasks list and expectations for all positions and what to expect for certain times or days of the week.

Columbus, Ohio, United States

• Building and maintaining relationships with current members• Outreach to prospective members to sell our brand• Shared product knowledge with customers while making personal recommendations

Cincinnati, Ohio

• Assisted the Director of Recruiting with bookkeeping and travel options for coaches during home visits for future athletes.• Created, printed, and organized name tags for recruits and guests for all home games and events, averaging 250+ recruits per event. • Provided knowledge of the University, the city of Cincinnati, Athletic Department, and Football Program to all athletes and families.

Bachelors, Sport Administration

Minor, Business Administration And Management, General