• Community-driven, CX focused, residential Realtor serving Grand Rapids.• Nominated for GRAR Rookie-Agent of the year 2019 based on sales and community involvement.

- Managers the organization's Real Estate acquisition & sales processes- Oversees land assembly, planning & public approval processes for approved Real Estate developments- Directs Government Grant acquisition & administration- Networks & connects with community stakeholders

• Empowered individuals to achieve personal and professional growth, overcome challenges, and unlock their full potential utilizing body-based coaching techniques.• Provided guidance, support, and strategies to help clients set and achieve meaningful professional and personal goals, develop effective leadership skills, and navigate business + career growth.• Conducted 1-on-1 sessions and facilitate group coaching programs, created personalized coaching plans, and employed effective somatic coaching techniques.• Co-Led a 9-month Somatic Facilitator training program, Muse Alchemy in 2022-2023.

• Maintained, built and repaired relationships with 400+ customers, providing exceptional customer service.• Worked with CEO, Manager & Marketing team to re-brand and revamp customer experience process & organization.• Partnered with Five Star Leadership team to improve new Realtor onboarding & training to capture new relationships.• Created and managed CRM.

• Coordinated 616 Development's internal & external teams to manage new building developments, resulting in successful delivery of 4 projects with a total value of $56M+.• Facilitated the design process for 4 rental communities through project management and interior + building design, elevating brand recognition and creating a positive customer experience resulting in 99% occupancy before opening.• Developed & implemented CX strategy "Experience 616" that increased customer satisfaction by 60%.

• Spearheaded collaborations with local businesses and organizations, bolstering 616 Lofts' reputation as an integral part of the neighborhood.• Developed & implemented a successful sales & lease-up strategy across multiple residential communities, resulting in an increase of new resident leases by 30% during the construction/pre-lease phase.• Organized events for 50+ attendees quarterly increased visibility and awareness of the property amongst surrounding communities.• Supported PR and media speaking engagements to increase awareness of new mixed-use developments.

• Maintained occupancy of 6 apartment communities at 95% by cultivating relationships with potential and existing tenants, resulting in a 25% increase in renewals.• Developed & executed creative events for over 300 residents to foster community engagement, boosting brand recognition by 45%.• Supported marketing efforts including photography, long form content creation & Instagram campaigns which drove 2X web traffic.

Executed a variety of photo shoots ranging from documentary style portraits, commercial products, to real estate interiors.

Co-founded and developed a local non-profit organization focused on the education and prevention of human trafficking.

Provided creative program & organizational support to a local museum and visual arts school.

Temporary position developing the local Making Strides Against Breast Cancer event.