Caitlin Sing Email & Phone Number

New York, New York, United States

New York, United States

• Responsible for the operational management, creative curation, conversion optimization, and digital programming of all eCommerce content.
• Formulate and launch innovative e-commerce strategies supporting Marketing, Merchandising, Technology, and Product teams.
• Direct strategic recommendations through comprehensive knowledge of the digital landscape and competitive analysis through proactive performance insights.
• Develop merchandising strategy for new brand campaigns, product launches, promotions, and UX/UI features.* Exceeds Expectations Ratings for Year-End Reviews in 2020, 2022, and 2023** Core Virtue Award for Empathy in 2023

New York, New York, United States

• Responsible for the day-to-day coordination, management, execution, and audit of launching products and merchandising assets on website.
• Power user for our backend ecommerce platform, Salesforce customer service dashboard, Constructor AI (Site Merchandising), Google Analytics, and Delighted (Net Promoter Score).
• Lead weekly product status meetings for merchandising, photo studio, marketing, e-commerce and key business stakeholders.
• Support web team with site navigation updates, A/B testing, and new feature deployment ensuring updates are made and optimized on all device types (mobile web, desktop, and app).
• Weekly QA of site navigation and product assortment to ensure a seamless and enjoyable customer experience.
• Support merch, design, photo, and production teams with product update requests on site. This includes and is not limited to color, price, program, copy, and photo changes.

New York, New York

Greater New York City Area

• Administrative support to Director of Recruitment, 3 Managing Directors, and 1 Principal.
• Managed calendars, coordinated travel, formalized guests’ on and off-site accommodations, attended to conference room bookings, provided phone reception, and digitized file system.
• Planned and executed recruitment and training events via vendor contracts, venue coordination, menu curation, guest management, and operational direction.

Greater New York City Area

General administrative assistance and office management for Dr. Elisabeth Frank, including: classified document management (prescriptions, billing, benefits, etc.), clinical office maintenance, medical inventory upkeep, general errand support, personal and client calendar maintenance, project management, and ad hoc tasks.

New York, NY

Greater New York City Area

• Governed office and client relations at esteemed Forbes’ Top 10 Search Firm.
• Organized high volume scheduling, calendar maintenance, travel arrangements, expense reports, budget plans, and preparation of visual presentation decks for NY Office of 20.
• Responsible for opening/closing of office, conference room bookings, supply management, vendor outreach, monthly event planning, and operational project management.
• Conducted office hospitality, phone reception, and data entry.
• NY Marketing Liaison reporting into Philadelphia Headquarters.

Pennington, NJ

Taught long and short form improvisation with children ages 13+ with a purpose to implement the fundamentals of improv comedy in order to facilitate better performance, social, listening, and communication skills in a safe and playful environment.

Pennington, NJ

Allentown, PA

• Administrative front-desk support for student IT Help Desk on Muhlenberg College campus.
• Provided quality customer service to clients including appointment check-in, device troubleshooting, support ticket updates, and stakeholder communication for issues related to computer systems, software, and hardware.

Bachelor Of Arts (Ba), Theatre

Education record

Education record