Caitlyn Chou Email & Phone Number

Anaheim, California, United States

- Directed a diverse team in operating specialty dining packages, ensuring seamless transitions and coordination among Cast Members while being adaptable towards business trends- Recognizes Cast Members and remind Cast to drive positive Guest experiences while within Disney Show Guidelines- Monitors product levels and communicate with Back of House to maintain optimal stock for operation- Partners with other Lines of Business and teams to optimize Guest experiences for specialty showings- Oversees a large group of Cast Members, holding them accountable to Disney Look and providing excellent service- Analyzes Sales per Labor Hour (SPLH) to adjust according to business needs- Listens and adheres to Guest concerns about allergies and safely prepares meals according to their specific dietary restrictions- Demonstrates and guides Cast Members to use sharp objects in a safe manner- Communicates with numerous partners to smoothly operate as well as assist one another when possible- Strategically assigns tasks to Cast Members to ensure proper rotation and successful operation of the location- Ensures HACCP guidelines is upheld

Rowland Heights, California, United States

● Provide administrative assistance to real estate agents, including scheduling meetingsand coordinating travel arrangements● Assist in creating marketing materials and coordinating promotional activities to supportproperty listings● Maintain and update client databases, property listings and other relevant records● Organize and coordinate open houses and property showings● Handled logistics and ensure a positive experience for guests● Ensure compliance with real estate regulations and maintain proper recordkeeping● Point of contact for clients while handling emails and in person interactions● Maintained a professional demeanor while addressing client inquiries and resolving anyabrupt issues● Coordinate real estate transactions from start to finish, including opening escrow,scheduling inspections, and communicating with all parties to ensure smooth transitions

Yorba Linda

● Responsible for opening the bakery, setting up workstations, turning on equipment, andensuring a clean and safe working environment● Supervised and guided a team of cast providing training and assigning daily tasks● Conducted inventory checks, ordered supplies and managed stock levels to preventshortages or overstock● Ensured all food safe and sanitation protocols were filled, including proper food handlingand cleanliness standards● Addressed operational challenges, such as equipment malfunctions or staffing shortages,to keep the bakery running smoothly● Assisted guests with inquiries, processed transactions, and helped guests with any risingconcerns● Managed cash registers, balanced cash drawers, and started the transactions of the day

Bachelor Of Business Administration - Bba, Joint Emphasis In Accounting And Finance

Associate'S Degree, Business Administration And Management, General

Graduated

Activities and Societies: National Honors Society- junior and senior year Robotics- Business team Gifted and Talented Innovators.