Manages documents and loan files associated with real estate and non-real estate loans. Ensures compliance with regulatory and internal standards and prepares documentation for audits as needed. Coordinates with loan officers and clients to resolve discrepancies and ensure all closing requirements are met.

Collaborated with Strategy and Project Management Department employees on various projects including project deliverable checklist audits, Dashboard Playbook updates, and creating new hire process flow charts. Met with client project team members and created meeting agendas and summaries. Utilized BluePrint and Beacon methodologies, Business Analysis Requirements Standards, Business Improvement Standards, and other standards implemented by the Project Management Institute to ensure that projects are documented correctly and efficiently. Produced status update presentations and informational brochures.

Provided customer support and resolved student and faculty inquiries via telephone and in person for the Center for Instructional Technology. Provided technical support for learning and classroom management software used by the University of Alabama (such as Blackboard Learn, Respondus, Panopto, and Qualtrics) and notified students and faculty of issues and/or updates regarding the software.

Collaborated with the Internal Audit financial and regulatory team on various projects. Performed audits on account reconciliations to ensure they were performed in accordance with the Accounting Operating Policy, were mathematically accurate, and all items of materiality were reviewed. Performed audits on randomly selected samples of Corporate Operating Policies and ensured they were updated, reviewed, and approved by the appropriate Divisional Vice President or Director.

Assisted employees of the College of Arts and Sciences with tasks such as answering phones, running errands, assisting visitors, and setting up for various events. Collaborated with other student office associates on projects assigned by the dean and associate deans.

Assisted employees of the Shelby County District Attorney's office with tasks such as answering phones, providing assistance to office visitors, uploading files, updating defendant records, preparing records for expungement, and completing various projects assigned by assistant district attorneys and office administrative personnel.

Assisted with various accounting tasks such as audits and reviews of financial statements and assisted with office tasks such as filing, updating and creating documents and spreadsheets, and data entry.

Reviewed loan applications for the Paycheck Protection Program, which provided small businesses with financial relief during the COVID-19 pandemic. Job duties performed include calculating the amount of money each company should receive based on their net income for the 2019 reporting period, reviewing various tax documents to ensure their loan amount was correct, and reporting back to the bank's financial officer with the approved loan amount for each company.

Assisted with data entry and other similar tasks and answered phones and replied to emails regarding various client needs.

Assisted with choreography for dancers ranging from 5-12 years old, communicated with parents regarding student progress, and ensured payments from parents were received in a timely manner.