Caitlyn Calderon Email & Phone Number

Los Angeles, California, United States

United States

Seattle, Washington, United States

• Schedules all patient appointments related to treatment within the SCCA as well as outside consults and referrals. Coordinates scheduling with other departments to ensure efficient patient flow.• Works closely with patients, families, visitors, providers and staff to identify needs, answer questions, resolve problems, provide information and follow up• Communicates with providers (physicians, therapists, etc.) technologists, and nurses regarding the patient's scheduling needs, treatment schedule, and additional requests. Notifies appropriate parties as needed.• Manages and prioritizes scheduling requests• Recognizes emergency situations and initiates correct code procedures• Supports the overall function of the department, and may be required to take on additional duties such as cross coverage, special projects, etc.• Assists with the training of new staff

United States

• Answer calls from outside providers in the WWAMI region and beyond requesting patient transfers and consultations• Answer calls from patients requesting RN advice• Assess callers needs to prioritize emergent or critical issues and direct to the appropriate resources as needed• Acknowledges and treats all federally-protected patient health information in a manner consistent with UW Medicine and applicable laws• Collect patient and provider demographics and referring facility contact information to document transfers in N-Centaurus database• Accurately input patient demographics and reason for call in the Epic In-Basket messaging system for nurse advise encounters• Collaborate with multiple departments to ensure the accurate and timely flow of patient documentation, including medical record numbers, face-sheets, transfer-summaries, and imaging• Assist nursing staff by providing non clinical info to callers and/or directing callers to appropriate medical center services as needed• Ensure accuracy and complete patient transfer charts for the preparation of statistical reports• Assist staff with daily follow-up communications to referring physicians and facilities• Assist staff with data accuracy and maintenance for the preparation of reports

Bellevue, Washington

• Answer and balance multiple phone lines and impatient call lights• Communicating and relaying messages between medical staff from various departments and nursing staff• Conduct visitor and infection control screening for everyone entering inpatient facilities• Pull medical records for patient and physicians for continuity of care• Update patient demographics and admissions, discharge, and transfer functions• Organize and facilitate BLS/ALS transfers between EMS crew for patient transfers to home facilities• Activate hospital codes and take timed record of hospital protocol• Manage medical chart, files, and on call physicians

Greater Seattle Area

• Answer and balance multiple phone lines and impatient call lights• Communicating and relaying messages between medical staff from various departments and nursing staff• Transcribe orders from physicians • Pull medical records for patients and physicians for continuity of care• Activate hospital codes and take timed record of hospital • Build and break down physical patient charts for inpatient use