Caitlyn Rowlands Email & Phone Number

Estero, FL, US

• Efficiently manage a high volume of 75+ concurrent opportunities, ensuring seamless coordination and proactive communication between clients, consultants, the Talent Team, and Account Executives
• Effectively oversee end-to-end processes encompassing submission management, diligent follow-ups, seamless consultant placements, thorough contract administration, streamlined onboarding procedures, and efficient.
• Meticulously maintain up-to-date Salesforce compliance by diligently managing details, contracts, and tasks, ensuring accuracy and adherence to organizational standards
• Accomplished the establishment of a robust rapport with a recently onboarded Vendor Management System (VMS), resulting in an influx of $2 million in staff augmentation contracts within 6 months
• Successfully generated sales of $18 million in staff augmentation services within a single year, leveraging exceptional sales acumen, strategic planning, and effective client relationship management

Costa Rica

• Demonstrated exceptional leadership capabilities by effectively leading and coaching a team of up to 15 sales agents concurrently, resulting in a team sales increase of 30% year over year
• Pulled data reports to demonstrate areas for improvement and show results of implemented programs and process changes for different levels of the organization, including executive level management
• Consistently achieved a prominent position within the top two spots company-wide for the highest repeat and referral sales, consistently averaging between $150,000 to $200,000 in repeat and referral revenue on a.
• Pilot, organize, and direct 6-week virtual and in-person training program for new travel consultants and managers 3-5 times per year
• Consistently ranked among the top two teams in terms of achieving or surpassing goals, maintaining an exceptional success rate of 90% or higher in meeting or exceeding set targets monthly, quarterly, and yearly
• Maintain regular KPIs and develop new project processes to continually improve sales, alleviate bottlenecks, and produce efficient metric analysis

San Jose, Costa Rica

• Read, organize, and assist in the development of processed bills to become laws
• Organize and create political forms and reports for politicians and offices such as world embassies
• Develop profiles for foreign leaders coming to Costa Rica
• Translate The Regulations of the Congress consisting of 217 articles from Spanish to English soon to become the official translation
• Study Constitutions, laws, practices, and customs from other Spanish and English speaking countries to ensure accuracy in translating

Bachelor'S Degree Of Science, Business Administration :Business Management And International Business

Activities and Societies: Gamma Phi Beta

Spanish, International Relations, 4.0

Studied abroad to further my learning in Spanish, Interntional Business, and International Relations