Caitlin Shannon Email & Phone Number

United States

Washington D.C. Metro Area

Oversaw the delivery of academic advising services to undergraduate students throughout the enrollment cycleManaged Undergraduate Advising Center operations, such as coordinate front desk coverage and the advising appointment check-in process, allocating meeting space, issuing suite tap access, and ordering suppliesBusiness Leader Development Program instructor teaching Business Leader Foundations for Transfer StudentsVerified academic standing and reviewed suspension appeals at the end of each semesterMet with the 30-70 GWSB students on academic probation to explain the university’s academic standing policy as it pertains to academic standingLed the communications strategy for the Office of Undergraduate Programs with the Assistant Director; Co-Curricular Learning with specific focus on social media strategy for Linkedin and Instagram, creating an annual report, and direct mailers on behalf of the Vice Dean and GWSB Advising TeamManaged surveys in Qualtrics and reviewed student feedback that led to direct changes for undergraduate studentsConfirmed graduation eligibility for undergraduate students and clears them to graduate with the RegistrarCertified eligibility of GWSB student athletes in accordance with National Collegiate Athletic Association guidelinesFacilitated advising workshops and presentations for incoming first-year and transfer students during New Student OrientationCollaborated with the advising representatives of the other 4 major schools on a unified Salesforce Marketing initiative to provide incoming GW students with cohesive, yet customized, outreachAdvised undergraduate students in the Bachelor of Accountancy, Bachelor of Business Administration and Bachelor of Science degree programsSupervised an Academic Advising Assistant, Academic Success Coaches, Advising Operations Graduate Assistant, Student Administrative Assistants, and Student Communications Assistant

Columbia, South Carolina Area

First-Year Academic Advisor for freshman and transfer students to the College of Nursing through the University Advising Center.Advised an average of 300 first-year freshman and transfer students at least once a semesterLed 26 group advisement sessions during summer orientation Recruited prospective high school and transfer students to the College of Nursing during information sessions and admitted student day presentations Trained Education Advisory Board Student Success Collaborative SpecialistEmployed Appreciative Advising to foster a welcoming and productive dialogue with studentsUtilized Student Success Collaborative, DegreeWorks, and Banner during each advising appointmentPerformed curriculum changes, registration overrides, and campus referralsPartnered with on-campus Academic Success Coaches and Career Center Advisors to provide College of Nursing students with the support needed to create a parallel plan

Columbia, South Carolina Area

Facilitated leadership and officer transition workshops to student organization leadersDesigned and implemented a curriculum for the eight week certificate Organizational Leaders Program Advised the student leaders of over 400 student organizations Co-advised student executive committee on the planning and execution of the ten events of Homecoming Week Led a six member event committee to plan and execute Carolina’s Rivalry Week pep-rallyCounseled undergraduate students on their leadership development through Leadership CoachingPlanned week of events and professional development opportunities for National Student Employee Week

Columbia, South Carolina Area

Co-Instructed a class of 18 students alongside the Assistant Director for Student and Career Services at the University of South Carolina School of Medicine.Prepared a semester's worth of class material and co-created a syllabus the semester prior to the course.Created lesson plans and facilitated class discussions and activities around first-year students transitioning to the University of South Carolina. Evaluated student performance in the course through assignments submitted and interaction within the class.

Greater Chicago Area

Evaluated past university-wide events and programs for the purpose of understanding the campus culture, environment, and student population. Broke down the allocated budget for the upcoming academic year into event and program categories for each semester, then allocate funds to the correlating event or program.Researched potential guest lecturers, musicians, comedians, novelty programs, and variety artists that would be a great addition to the University's calendar of events and would align with the department's mission.Welcomed Freshman and Transfer students to the Office of Student Involvement during their Student Orientation and Registration sessions.Recruited student organizations and campus departments to co-sponsor events and programs with the Office of Student Involvement.

Office Of Conference And Auxiliary Services

Performed day-to-day operations alongside the Directors, Event Managers and Coordinators of the Office of Conference and Auxiliary Services to serve our summer day and overnight clients.Coordinated events for clients such as Teach for America, Major League Baseball's Jr. RBI Classic & Regional Baseball Tournament, and the United States Military All Stars’ Red White and Blue Baseball Tour of America.Organized the accommodations of such clients through online systems such as Kinetics Conferencing Software (Kx), ID Works, and Formstack.Supervised student employees from the ambassadors, registration, facilities and housing teams to conduct effective and efficient check-ins for my overnight clients and the execution of their major events.

Office Of Conference And Auxiliary Services

Organized event files of potential and established, summer and yearlong clients for Event Managers. Collected data for statistical reports on facility usage throughout the St. John's University Queens campus.Allocated summer living arrangements for the approximate 100 student employees.

Office Of Undergraduate Admissions

Memorized information on the history, values, organizations, departments, and schools within St. John's University.Conducted tours throughout the St. John's University Queens campus to perspective students and their families, presenting them with all the necessary information needed to make their college decision as seamless as possible.Assisted Undergraduate Admissions Counselors in hosting campus-wide Open House and Accepted Student Day events. Traveled alongside Admission Counselors to co-present on what life it like as a student at St. John's University to off-campus presentation venues in the Greater New York area.

Office Of Conference And Auxiliary Services

Trained and supervised a team of over 50 Conference Services’ student ambassadors on the skills needed to guide international Junior Studies Vacation students throughout New York City.Educated international students on United States culture by guiding tours throughout New York City.Created two-week detailed itineraries that include traveling to museums, events, and neighborhoods that would aid the Junior Studies Vacation students in their learning of both the English language and United States culture.Collaborated with international group leaders and their students to create a well-rounded itinerary that would represent the United States culture in both an educational and exciting way.

Office Of Human Resources

Researched and compiled summaries of employment laws.Prepared a presentation on the I-9 form for employee training.Contacted colleges and universities from around the United States to compare the responses institutions who have used PayCards as a means to pay their employees.Evaluated resumes of potential employees for a variety of vacant positions at St. John's University.

Greater New York City Area

Executed the vision set by the Buzz Builder Manager to ensure proper implementation and longevity of the Likeable Media Buzz Builder intern program.Facilitated a Likeable Media table at recruitment and networking events on college campuses in the New York City area alongside the Buzz Builder Manager.Created content and managed the online communities for the Buzz Builder interns.Maintained active profiles on a variety of social media platforms by sharing relative and current information from a variety of online blogs and articles.Wrote creative and thought provoking blog entries as a representative of The Buzz Builder program.Facilitated the execution of Likeable U 2012 Social Media Marketing Conference.

Greater New York City Area

Prepared one-sheeters on perspective clients for the Vice President of Client Relations and the New Client Strategy Associate. Researched new potential client leads and delivered the information gathered to aid the retention and acquisition of new clients.Stayed informed on industry news by reading relevant blogs and online news articles on a daily basis.Maintained active profiles on a variety of social media platforms.Assisted in the development of request for proposals, strategy and capability decks.

Masters Of Education

Bachelor'S Of Science