Caity Willox, Ms Email & Phone Number

Northfield, Illinois, United States

Evanston, Illinois

• Provide high-level teaching support to more than 40 faculty members as a key member of the academic affairs Course Support team utilizing technology aptitude and interest, creative and flexible thinking, and a.
• Preparing courses on a quarterly basis including all logistics associated with running a class session at the Kellogg School of Management.o Engagement in specialized support in Learning Management Systems (LMS).
• Consult with faculty about new technology and LMS capabilities that can support the lessons taught in the classroom such as video conferencing tools for TA sessions and new attendance-taking applications.
• Train new members of the Course Support team and work-study staff on how to build sites in Canvas for various degree programs that use different templates, how to troubleshoot common issues, and what resources are.
• Lead and participate in research and planning committees to develop new ways to elevate how the team supports faculty.

Evanston, Illinois

• Work closely with Academic Services team on projects designed to enhance the student academic experience of 1300 full-time students at Kellogg.
• Provide support to Academic Advisors with regard to scheduling student appointments and assist in acquiring student records needed for advising.o Utilize various Northwestern and Kellogg systems such as People Soft.
• Triage emails from students, faculty, and other administrators in the shared advising mailbox and make certain all receive a reply within one business day.
• Manage logistics for Final Exam Program for approximately 1600 exams during fall, winter and spring quarters.o Manage data input in Kellogg-built exam registration system.o Coordinate with department staff to obtain.
• Administers small group tutoring program including posting sessions online, room scheduling, attendance-taking, and Kronos management.
• Manage logistics for extended-time exams for students with accommodations including communication with faculty, academic department staff, and students.

Greater Chicago Area

Chorus (mezzo-soprano) in Macbeth (2014), Lucio Silla (2015), The Perfect American (2017), and Everest/Aleko (2019).

Sephora Northbridge, Sephora Old Orchard, Sephora State Street

• Manage in-store daily operations and team educational development: o Impact client service in-store by mentoring and motivating consultants and providing in-the-moment coaching of behaviors.o Organize monthly trainings.
• Travel regionally and nationally to provide in-depth consultant training:o Chosen from hundreds of candidates to educate new and current employees both locally and nationally.o Utilized extensive training in presenting.
• Consult and educate a diverse clientele in both low and high volume setting.o Awarded numerous commendations from peers, management, and clients in Leading Expertise.o Participated in rolling-out and championing new.

Old Orchard, Skokie, IL

Provided client service to Macy’s customers earning several outstanding client reviews. Managed daily and monthly sales goals earning bonuses from meeting those goals.

Chicago, Illinois

Analyzed various private and commercial environments for potential health and safety hazards using multiple professional instruments. Created reports from lab results and incorporated recommendations for clients to improve hazardous work or home environments.

US Steel, Gary, Indiana

Master Of Science - Ms, Information Design & Strategy (Learning Design Specialization)

Essentials Of Project Management Certificate, School Of Professional Studies

Bachelor Of Science, Environmental Health, Health Sciences

Activities and Societies: Student Environmental Health Association, Concert Choir, Civic Chorale, University Choir, Women's Choir.