Caity Willox, Ms Email & Phone Number

Northfield, Illinois, United States

Evanston, Illinois

Provide high-level teaching support to more than 40 faculty members as a key member of the academic affairs Course Support team utilizing technology aptitude and interest, creative and flexible thinking, and a collaborative spirit with a desire to learn in an academic environment. • Preparing courses on a quarterly basis including all logistics associated with running a class session at the Kellogg School of Management.o Engagement in specialized support in Learning Management Systems (LMS), classroom and technology support, and communication of course information.o Creating supplemental materials for faculty to enhance the teaching and student experience such as seating charts, student information cards, Qualtrics surveys, and Google forms and documents.o Building more than 30 Canvas sites per quarter that are streamlined and easily navigable to support in-class discussions and provide supplemental materials.• Consult with faculty about new technology and LMS capabilities that can support the lessons taught in the classroom such as video conferencing tools for TA sessions and new attendance-taking applications.• Train new members of the Course Support team and work-study staff on how to build sites in Canvas for various degree programs that use different templates, how to troubleshoot common issues, and what resources are available if they have questions.• Lead and participate in research and planning committees to develop new ways to elevate how the team supports faculty.

Evanston, Illinois

Work closely with Academic Services team on projects designed to enhance the student academic experience of 1300 full-time students at Kellogg.• Provide support to Academic Advisors with regard to scheduling student appointments and assist in acquiring student records needed for advising.o Utilize various Northwestern and Kellogg systems such as People Soft (SES) and Kellogg’s Bidding and Registration System to investigate student academic activity and transactions.• Triage emails from students, faculty, and other administrators in the shared advising mailbox and make certain all receive a reply within one business day. • Manage logistics for Final Exam Program for approximately 1600 exams during fall, winter and spring quarters.o Manage data input in Kellogg-built exam registration system.o Coordinate with department staff to obtain exams from professors.o Communicate with NU temp center to procure and schedule exam proctors. o Supervise the exam proctor schedule and input their hours into Kronos time-keeping.o Oversee and organize exam sorting and delivery to academic departments.• Administers small group tutoring program including posting sessions online, room scheduling, attendance-taking, and Kronos management.• Manage logistics for extended-time exams for students with accommodations including communication with faculty, academic department staff, and students.

Greater Chicago Area

Chorus (mezzo-soprano) in Macbeth (2014), Lucio Silla (2015), The Perfect American (2017), and Everest/Aleko (2019).

Sephora Northbridge, Sephora Old Orchard, Sephora State Street

• Manage in-store daily operations and team educational development: o Impact client service in-store by mentoring and motivating consultants and providing in-the-moment coaching of behaviors.o Organize monthly trainings from over 25 brand representatives to provide relevant training to consultants.o Delegate tasks to provide employees with opportunities for growth, such as training parts of company initiatives.o Provide daily education on new products, brands, company initiatives, and client service skills earning the store a District award for Most Educated consultants.• Travel regionally and nationally to provide in-depth consultant training:o Chosen from hundreds of candidates to educate new and current employees both locally and nationally.o Utilized extensive training in presenting skills and teaching adults to deliver client service and core skill training.o Collaborated with corporate educators to develop new training activities to impact productivity in store settings.• Consult and educate a diverse clientele in both low and high volume setting.o Awarded numerous commendations from peers, management, and clients in Leading Expertise.o Participated in rolling-out and championing new company initiative in an ever-changing environment.o Developed extensive knowledge in multiple cosmetic worlds by attending trainings both in-store and out of state.

Old Orchard, Skokie, Il

Provided client service to Macy’s customers earning several outstanding client reviews. Managed daily and monthly sales goals earning bonuses from meeting those goals.

Chicago, Illinois

Analyzed various private and commercial environments for potential health and safety hazards using multiple professional instruments. Created reports from lab results and incorporated recommendations for clients to improve hazardous work or home environments.

Us Steel, Gary, Indiana

Master Of Science - Ms, Information Design & Strategy (Learning Design Specialization)

Essentials Of Project Management Certificate, School Of Professional Studies

Bachelor Of Science, Environmental Health, Health Sciences

Activities and Societies: Student Environmental Health Association, Concert Choir, Civic Chorale, University Choir, Women's Choir.