• Managed new venue opening with over 500 hourly associates while introducing concept to market• Responsible for scheduling and executing an average of 125 events per week• Directly oversaw selection and training of 100 event staff • Worked alongside Sales team to ensure guest satisfaction exceeded company standards

• Responsible for hiring, training, and onboarding for all hourly positions• Maintain compliance pieces for audits by EcoSure, Health Inspector, and HR initiatives• Facilitate restaurant and midway operations

• Managed new venue opening and introduced concept to market• Assembled, trained and developed a management team of eight and an hourly staff of 160• Initiated and achieved beverage and training certifications for the franchise group, saving the company over $30,000 in training expenses• Improved venue Net Promoter Score from 71 to 86 for the trailing 12 periods• Prepared revenue forecasts for the venue which helped cut labor costs by 3% in the last year• Lowered cost of goods sold for the bar 2% by analyzing profit and loss statement and implementing changes to new menu• Increased specialty bar revenue by 8% in 2018 by organizing and executing new events and promotions

• Practiced the Boys Town Model in a classroom setting with over 100+ students• Launched new technology program and trained staff on methods for using SMARTboard as a classroom management tool