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Caleb Cox Email & Phone Number

Customer Service Lead at H-E-B
Location: United States 4 work roles 3 schools
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✓ Verified Jul 2026 3 data sources Profile completeness 86%

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Current company
Role
Customer Service Lead
Location
United States
Company size

Who is Caleb Cox? Overview

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Quick answer

Caleb Cox is listed as Customer Service Lead at H-E-B, a with 48029 employees, based in United States. AeroLeads shows a matched LinkedIn profile for Caleb Cox.

Caleb Cox previously worked as Software Engineer at Q2 and Operations Technical Analyst at Indeed.Com. Caleb Cox holds Bachelor Of Arts (Ba), International/Global Studies, 3.4 from University Of North Texas.

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Email format at H-E-B

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H-E-B

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Profile bio

About Caleb Cox

I'm a passionate software engineer on a mission to align with companies that not only champion innovation and mission-driven success but also hold diversity and sustainability in high regard. In my view, a company's true worth extends beyond its balance sheet; it's about the impact it has on society and the world at large. I'm committed to contributing my skills and expertise to forward-thinking organizations that share these values.I am a self-taught engineer, fueled by love of problem solving. What I don’t know, I figure out, and my professional journey has been equally challenging and rewarding but uniquely mine. What I enjoy most about software development is that there is always something new to learn, a different lens to look through, and an opportunity to grow with my peers. I am fanatical about designing systems with a strong emphasis on user experience design and automation because it can enhance both professional settingsand our daily lives. I'm dedicated to crafting solutions that are not just functional but genuinely user centric. I firmly believe in utilizing my skills and experiences to make a positive impact on society.On a more personal note, I'm a well-rounded individual with a diverse range of interests. I enjoy sewing, not just as a creative outlet but as a skill that empowers me to bring my design ideas to life. This passion for design extends beyond sewing; it's a constant thread running through my life. I'm also an enthusiast for language acquisition (Spanish, French, and Romanian so far!), continually exploring human communication.Let's connect and explore opportunities to collaborate, learn, and make a meaningful impact together. I'm always open to engaging in meaningful conversations, sharing experiences, and building connections with like-minded professionals who share a passion for innovation, sustainability, and the betterment of our world.Please feel free to connect with me here, or email me at calebcox2010@gmail.comKey Strengths: Collaborative Teamwork | Leadership | User-Focused Design | Programming Expertise | Advocacy

Current workplace

Caleb Cox's current company

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H-E-B
H-E-B
Customer Service Lead
United States
Website
Employees
48029
AeroLeads page
4 roles · 13 years

Caleb Cox work experience

A career timeline built from the work history available for this profile.

Customer Service Lead

United States

Software Engineer

Q2

Austin, Texas, United States

● Built and maintained automation frameworks with integrations team, focusing on card swap and biller direct products.● Created a template to better track internal tooling data and create more visibility into resource allocation and availability.● Applied automation principles daily to streamline workflows and increase productivity, including the use of dev tools, HTML/CSS, and DOM manipulation to capture web content and migrating automation processes to TypeScript for enhanced efficiency.● Designed and developed fault-tolerant scripts using TypeScript, jQuery, JavaScript, and Regular Expressions.● Created comprehensive test cases for QA automation and conducted pre- deployments testing to ensure software quality; created, updated, and maintained comprehensive automation documentation in Confluence.● Developed and maintained aggregated bill data with third-party sites for clients, ensuring data accuracy and reliability.● Optimized the software development lifecycle by leveraging MongoDB for tracking and identifying trends, GitLab for peer review and deployment, and Luminati as proxy manager for web scraping tasks● Ensured PII compliance and security by protecting user data with AWS.● Adapted and modified client logos for front-end UI, enhancing the user experience and interface functionality, including extensive use of Sketch to design and prototype improvements with a focus on the user-centric design principles.● Served as a Q2 Pride Ambassador, actively participated in DEI initiatives, including planning meetings and events.

Jan 2022 - Dec 2022

Operations Technical Analyst

Austin, Texas Area

● Acted as part of the aggregation data management team, analyzing HTML/CSS layouts of online job postings using internal software to ensure precise job data extraction and posting on the Indeed platform.● Leveraged API and XML from POST requests within developer tools to acquire job information and implement automation friendly pagination more reliably.● Used SQL for deep queries, utilizing Jira ticketing system and confluence for documentation efforts.● Developed multiple templates for the web crawler to efficiently scrape data points from applicant tracking systems, streamlining the process of adding new data sources and maintain existing ones.

Apr 2019 - Jan 2022

Treasurer

Engaged Beyond Borders (Student-Led Organization)

Unt

Recruiting, MS Excel, money management, organized fundraisers for local and international organizations, collaborated with multiple groups, plan events, presentations

2014 - 2015 ~1 yr
Team & coworkers

Colleagues at H-E-B

Other employees you can reach at heb.com. View company contacts for 48029 employees →

3 education records

Caleb Cox education

Bachelor Of Arts (Ba), International/Global Studies, 3.4

Activities and Societies: Engaged Beyond Borders, Spanish club, Hope Fellowship

FAQ

Frequently asked questions about Caleb Cox

Quick answers generated from the profile data available on this page.

What company does Caleb Cox work for?

Caleb Cox works for H-E-B.

What is Caleb Cox's role at H-E-B?

Caleb Cox is listed as Customer Service Lead at H-E-B.

Where is Caleb Cox based?

Caleb Cox is based in United States while working with H-E-B.

What companies has Caleb Cox worked for?

Caleb Cox has worked for H-E-B, Q2, Indeed.Com, and Engaged Beyond Borders (Student-Led Organization).

Who are Caleb Cox's colleagues at H-E-B?

Caleb Cox's colleagues at H-E-B include Aglaee Malacara, Stephanie Lancaster, María Belén Garza, Diana Christopher, and Joshua Rodriguez.

How can I contact Caleb Cox?

You can use AeroLeads to view verified contact signals for Caleb Cox at H-E-B, including work email, phone, and LinkedIn data when available.

What schools did Caleb Cox attend?

Caleb Cox holds Bachelor Of Arts (Ba), International/Global Studies, 3.4 from University Of North Texas.

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