Cooperating with senior leaders throughout the organization, driving product vision for a portfolio of products used in 47 countries worldwide, attaining and maintaining the number one spot in the market space. Work with Product Management to develop concrete and deliverable product roadmaps. Oversee the identification of market needs and software requirements as well as the management and development of the software products, maintaining a stellar delivery and quality record. Provide input on roadmap development and feature prioritization for every software product and portfolio across the entire organization. Assisted with resource planning and management, identifying gaps and priorities. Act as a leader and mentor to product owners throughout the organization, promoting best practices and developing talent. Consistently working to align stakeholders across program management, engineering, marketing, regulatory, clinical, and quality.

Provide organizational leadership to a large, multidisciplinary team of technology professionals, encompassing 10 direct reports, 15 dotted line, and over 100 individuals, covering 5 time zones. As a member of the senior leadership team, developed policies and strategic initiatives, directing and managing the lifecycle of a portfolio of products, software development projects, and multi-phase, multi-year technology programs, for a diverse and complex customer base. - Navigated a complex organizational structure to transform a geographically distributed collection of professionals from varying organizational silos into a unified technology delivery team. Collecting the professionals under a single organizational umbrella provided opportunity for development and advancements, and established a culture that focused on collaboration, and promoting an inclusive workplace. Cultivating a unified organization resulted in increased overall job satisfaction in delivery teams, reduced turnover, and positive visibility with customers and stakeholders. - Spearheaded a modernization of delivery practices and methodologies, establishing key performance indicators for service delivery and quality. Extending agile initiatives and renovating institutionalized processes combined with team consolidation resulted in increased effectiveness in service delivery and reduced total cost of ownership of the overarching technology portfolio. - Managed the delivery of greenfield application development programs, expanding the combined service portfolio in the market space by 20%. Established and built relationships with internal and external customers and stakeholders to develop technology roadmaps and implementation plans, designed to maximize the return on their technology investments. Negotiated contracts and managed vendors to deliver services to internal and external customers. Organized and oversaw delivery of large-scale technology programs for major department of defense agencies.

Led a team of seven interdisciplinary technology direct reports in delivering and implementing custom developed or off-the-shelf software solutions for a diverse range of customers. Work collaboratively peers and senior leadership to balance resource utilization across the company. Establish and implement standardized development methodologies that include customer feedback to maximize effective service delivery. Strategic Leadership - Participated as a member of the strategic technology council to identify key markets for expansion and in the development of policies and strategic initiatives.Software Lifecycle Management - Introduced agile methodologies into team practices resulting in 50% faster project turnaround and a higher degree of satisfaction in client engagements.Portfolio Management - Advised multiple clients on technology strategies custom fitted to their market, establishing long lasting, effective relationships. - Designed and developed a public involvement toolkit, deployed as a mobile-first JavaScript application that allowed collection of custom data within hours. Usage of the template resulted in a 90% decrease in ramp-up costs for data collection services, and provided a framework for machine learning, sentiment analysis, and predictive analytics, for any data collection campaign. - Optimized and automated the data management and quality assurance processes for legislative reporting within the Oregon Department of Transportation’s (ODOT) State Radio Project, resulting in a 50% reduction in turnaround costs for monthly deliverables, saving the agency millions of dollars over the course of the program.

Assembled and led multiple project delivery teams to develop and implement custom or off-the-shelf applications. Performed needs assessments, gap analyses, and management consulting for clients to determine the best possible approach to technology investments.Process Improvement - Partially outsourced development processes to cloud-based solution resulting in a 50% decrease in infrastructure costs, increased scalability, and expanding potential penetration across all markets. Implemented comprehensive defect tracking and source control systems that resulted in 100% faster turnaround of issues and greater control of product development cycle.Manage Projects & Resources – Spearheaded the development of a custom SaaS reporting application compliant with the Federal Office of Management and Budget (OMB) guidelines for the American Recovery and Reinvestment Act (ARRA) that included dynamic ad hoc reporting and geospatial services to visualize the path of stimulus funds. The platform was utilized by 95% of agencies within the state of Oregon for the entirety of the ARRA reporting requirements, saving millions of dollars in recovery funds.

Established a greenfield enterprise network for a $3.2 billion joint venture. Manage the systems and staff of the IT organization. Implement, manage, and administer all software, applications, and services required by the joint venture as it pursues its mission. Coach and mentor junior technical staff to create a positive culture of customer service.Enterprise PlanningCo-designed and implemented enterprise level network topology for $3.2 billion joint venture company, including all facilities, capacity, infrastructure, and business continuity planning.Policy DevelopmentEstablished framework for appropriate use of all information technology systems, and developed multiple policies to direct service usage throughout the organization, including bandwidth use and optimization, network infrastructure planning, cyber security, and business continuity planning.Team AssemblyRecruit and hire a team of technology professionals to support and carry forward the mission of the business.

Acted as lead for a team of desktop, network, and systems support specialists serving the Oregon State Legislative Assembly. Design, install, configure, and maintain enterprise network infrastructure and manage performance and security of all systems. Planned and managed numerous large-scale multi-phase technology deployments and projects. Provide top-tier support and advanced system troubleshooting for a broad range of software and hardware systems and applications. Provide technical information to senior management on the optimal use of system capabilities. Recommend ways to utilize appropriate technologies to maximize future benefits.