Caleb Beck Email & Phone Number

Charlotte, North Carolina, Us

Atlanta, Ga, Us

Denver, Colorado, Us

Lake Oswego, Or, Us

• Technical Lead, responsible for discovery, requirements gathering, software configuration, and technical demonstrations.• Operate as a SME concerning software functionality, configurability, and solution alignment to meet business objectives.• Managed technical and demonstration responsibilities for multiple enterprise Account Executives.• Collaborated to create new solution approach, and implemented internal process improvements around demonstration process.• Collaborated on Request for Proposal (RFP and RFI) responses for overall response delivery and solution capability to meet potential customer’s functionality, usability, and information security requirements.• Led meetings with contacts at all levels, including C-suite, to deliver an industry leading recommended solution.

Lake Oswego, Or, Us

• Engagement Lead, responsible for engagement success, account growth identification, and overall account satisfaction.• Managed Professional Services engagements and identified upsell opportunities through client engagement, discovery, and solution alignment.• Led project scoping, requirements gathering, software configuration, and onsite implementation engagements.• Identified client process improvement opportunities and developed solutions to meet business objectives, business requirements, and an overall integrated risk management program.• Identified solution integration opportunities with 3rd party partners such as Qualys (VM/WAS/PC), Tenable, Rapid 7, IBM (QRadar/AppScan), BitSight, RapidRatings, and SecurityScorecard.

Kansas City, Missouri, Us

• Engagement Leader, responsible for team development, engagement success, account growth identification, and overall account satisfaction.• Managed resourcing, scheduling, and database projects across the entire client base of over 27k facilities.• Managed internal client teams to ensure database projects were effective, issues resolved timely, and identified process improvement opportunities for future enhancement.• Managed RHEL upgrades, replicates/refreshes, new footprint builds, reclaiming unused storage, migration of the backup strategy.

Kansas City, Missouri, Us

• Primary responsibilities included SQL performance tuning, trouble-shooting live issues on production databases, implementing performance improvements, database backups, Oracle upgrades, documenting issues/resolutions for the Cerner DBA community, onboarding new team members, and regular database maintenance.• Managed over 30 production databases and non-production environments at large hospitals.• Provided on-call support for Cerner’s entire client base.

Kansas City, Missouri, Us

• Performed various analytical duties regarding business operations , workflow, and process improvement identification.• Utilized SQL and Oracle BI to analyze data and construct reports.• Presented results of analysis to executives making suggestions for future business decisions.• Traveled to client sites and consulted with healthcare professionals to empower them using Cerner applications.