Caleb Beck Email & Phone Number

Charlotte, North Carolina, US

Atlanta, GA, US

Denver, Colorado, US

Lake Oswego, OR, US

• Technical Lead, responsible for discovery, requirements gathering, software configuration, and technical demonstrations.
• Operate as a SME concerning software functionality, configurability, and solution alignment to meet business objectives.
• Managed technical and demonstration responsibilities for multiple enterprise Account Executives.
• Collaborated to create new solution approach, and implemented internal process improvements around demonstration process.
• Collaborated on Request for Proposal (RFP and RFI) responses for overall response delivery and solution capability to meet potential customer’s functionality, usability, and information security requirements.
• Led meetings with contacts at all levels, including C-suite, to deliver an industry leading recommended solution.

Lake Oswego, OR, US

• Engagement Lead, responsible for engagement success, account growth identification, and overall account satisfaction.
• Managed Professional Services engagements and identified upsell opportunities through client engagement, discovery, and solution alignment.
• Led project scoping, requirements gathering, software configuration, and onsite implementation engagements.
• Identified client process improvement opportunities and developed solutions to meet business objectives, business requirements, and an overall integrated risk management program.
• Identified solution integration opportunities with 3rd party partners such as Qualys (VM/WAS/PC), Tenable, Rapid 7, IBM (QRadar/AppScan), BitSight, RapidRatings, and SecurityScorecard.

Kansas City, Missouri, US

• Engagement Leader, responsible for team development, engagement success, account growth identification, and overall account satisfaction.
• Managed resourcing, scheduling, and database projects across the entire client base of over 27k facilities.
• Managed internal client teams to ensure database projects were effective, issues resolved timely, and identified process improvement opportunities for future enhancement.
• Managed RHEL upgrades, replicates/refreshes, new footprint builds, reclaiming unused storage, migration of the backup strategy.

Kansas City, Missouri, US

• Primary responsibilities included SQL performance tuning, trouble-shooting live issues on production databases, implementing performance improvements, database backups, Oracle upgrades, documenting issues/resolutions.
• Managed over 30 production databases and non-production environments at large hospitals.
• Provided on-call support for Cerner’s entire client base.

Kansas City, Missouri, US

• Performed various analytical duties regarding business operations, workflow, and process improvement identification.
• Utilized SQL and Oracle BI to analyze data and construct reports.
• Presented results of analysis to executives making suggestions for future business decisions.
• Traveled to client sites and consulted with healthcare professionals to empower them using Cerner applications.