Guest Services Manager
Managed a staff of approximately 25 individuals, worked to, and successfully increased the GXP scores for the property I assisted in managing. I reviewed applications, interviewed candidates, and processed hiring paperwork followed by training them. I also served as a housekeeping manager simultaneously with high frequency and was responsible for managing a team of approximately 30 housekeepers, clean rooms, monitor laundry attendants, and inspect rooms after housekeepers finish their work.