Caleb Ford Email & Phone Number

Knoxville, Tennessee, United States

Knoxville, Tennessee, United States

Responsible for supporting the Sales Team, Service Technicians, Maintenance Technicians, and Installers by maintaining accurate data in the appropriate systems, communicating with the customer regarding scheduled calls and follow-up visits. Works closely and cooperatively with both sales and branch staff. Communicates with the customer to ensure customer is informed of scheduled appointments, to respond to inquiries, and to help to resolve issues and problems. Efficiently plans and routes the most-appropriate technicians and Residential Sales Consultants in accordance with established guidelines and company procedures. Work is performed in accordance with established processes and procedures in a fast-paced, constantly changing environment under the general direction of the General Manager.

Knox County, Tennessee, United States

Service technician responsible for accurately diagnosing and repairing problems with customer HVAC equipment. With a strong focus on customer service and a commitment to integrity, communicated solutions to customers. Other duties included performing maintenance on residential equipment, servicing and/or cleaning IAQ products/equipment on all residential job sites; and soldering, welding, brazing, and performing minor field fabrication. Consistently set up tech sales leads, and working with sales representatives in the field.

Knox County, Tennessee, United States

General property and building maintenance, including but not limited to performing quality checks on HVAC, air conditioning, plumbing and electrical systems. Checking and responding to security and safety issues. Testing and recommending new maintenance products. Coordinating deliveries from vendors and suppliers.

Hvac, Heating, Air Conditioning, Ventilation And Refrigeration Maintenance Technology/Technician

Activities and Societies: Student Body President and SkillsUSA representativeKnoxville

High School Diploma, 2Nd-12Th

Activities and Societies: STEM society, Magna Cum Laude