Caleb Gregory Email & Phone Number

Tampa, Fl, Us

Florida, United States

Florida, United States

Riverview, Florida, United States

-Determine coverage-Determine liability-Interview customers, claimants, and witnesses-Partner with appraisers/estimators to manage vehicle repairs-Negotiate with customers and other insurance carriers and resolve claims

Tampa, Florida, United States

As a Security Officer, I protect the residences within the community by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.- Maintain proper security in specified buildings and grounds and inspect residences to determine the condition concerning fire, safety and security hazards.- Process requests from community residents, including distributing mail, managing parking space, commissioning handyman services and taking requests for repairs.-Collaborate and set up reservations and accommodations for building residents.

Tampa, Florida, United States

While in this role, I maintain a safe and secure environment within the hotel property by consistently monitoring buildings, gates and fence perimeter to ensure the company’s property and personnel safety.- Investigated accidents, incidents, trespassing, suspicious activities, safety and fire incidents and took the appropriate lawful action.-Handled complaints, settled disputes, resolved grievances and conflicts, or otherwise negotiated with others.- Completed reports on equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.

Tampa, Florida, United States

I supported the team's day-to-day operations through strategic performance management and talent planning to enable an engaged, high-performing workforce.- Managed daily/weekly work schedules for the Customer Advocates and Lot Attendants team, assuring appropriate staffing to meet department needs.- Monitored employees' daily tasks and performance to ensure all assigned work was completed on time.- Provided continuous coaching through monthly one-on-one meetings to communicate goals, performance improvement and other customer service issues, keeping customer satisfaction at the core of every decision and behavior.- Prepare operational spreadsheets and reports to track employee performance and operational efficiency.

Tampa, Florida, United States

Serving as a Customer Advocate II, I established customer excellence by providing tailored solutions to every client’s needs ensuring account profitability in a value-based approach.- Identified customer needs, clarified information, triaged every problem and provided resolutions to issues to achieve customer satisfaction.- Assisted clients in receiving their vehicles from the “Vending Machine.”- Trained and mentored newly hired Customer Advocate I with the company’s policies and service standards, increasing productivity and efficiency.

Tampa, Florida, United States

I served as the face of Carvana, delivering a uniquely special experience to every customer by getting their purchase delivered straight to their front door.- Processed the loading and unloading of the customer’s vehicle and inspected the car hauler to ensure the vehicle maintained good maintenance and safe driving conditions.- Completed customer paperwork accurately and efficiently and updated information on the company’s tracking system.- Worked in collaboration with staff members on various tasks when necessary to accomplish productivity goals and meet deadlines.

Tampa, Florida, United States

During my time as a Lot Attendant, I maintained the cleanliness and appearance of the vehicles within the property, consistently meeting processing and quality standards.- Ensured each vehicle was inspected for mechanical, drivability, and cosmetic concerns.- Cleaned the interior and exterior of vehicles as assigned.- Completed multi-point inspections on arriving inventory and organized all car keys for the day.

Sun City Center, Florida, United States

-Unload merchandise and grocery from truck trailer-Stock shelves efficiently to ensure customers have items available -Provide premier customer service to customers-Answer any and all questions customers may have to ensure exemplary visit for customer

Sun City Center, Florida, United States

-Organizing and presenting all product to the front of the shelves-Assisting customers in finding products or answering any questions they have