Senior Collateral Specialist
CurrentReply to email messages, faxes, and service tickets. Engage customers and determine how to assist them. Use company proprietary software for research, data entry, and account follow-up activity. Process applications for duplicate vehicle titles, payments, or changes to vehicle titles. Follow instructions and maintain workflow standards. Attain production and quality goals. Adhere to all company policies and procedures. Process incoming title requests for maintenance on existing lender accounts