Caleb Hunter Email & Phone Number

Cornelia, GA, US

Commerce, Georgia

• Serving as the lead deposit quality control analyst, monitoring all deposit accounts ensuring adherence to federal, state and company regulations, policies, and procedures.
• Managing the activities of team members, directing daily regulatory compliance initiatives, and communicating compliance directives to retail management.
• Monitoring and resolving all compliance exceptions regarding deposit account documentation.
• Training team members on multiple compliance related activities, including file maintenance, and exceptions identification/resolution.

• Served as the sole deposit account/customer file quality control underwriter ensuring that all deposit accounts accurately adhere to federal, state and company regulations, policies, and procedures.
• Ensured that all bank staff accurately and consistently adhered to regulatory procedures when opening all accounts, both personal and business.
• Maintained intricate knowledge of deposit account documentation, i.e., Credit Documentation, Power of Attorney, Estates, Trusts, Guardianships/Fiduciaries, Operating Agreements, Articles of Organization/Incorporation.

• Lead a team of banking associates while maintaining the efficiency of branch operations.
• Monitored the daily activities of the retail staff to ensure productivity on a consistent basis.
• Conducted training initiatives for day-to-day banking activities.
• Built customer relationships through providing excellent, face-to-face customer service experiences.
• Identified sales referral opportunities and participating in product sales campaigns.
• Ensured that the branch is abiding by regulatory requirements on an all operational levels.

• Achieved sales goals across multiple product lines, while assisting customers with a professional, yet personable demeanor.
• Utilized the online/offline tools available to me to seek out and find the resolution to a customer’s unique issue.

• Processed all consumer and business account transactions accurately and efficiently.
• Balanced cash drawer on daily basis.
• Performed foreign currency handling and reporting.
• Serviced/Balanced the ATM on a day-to-day basis.
• Serviced/Balanced the Vault on a day-to-day basis.
• Supervised a staff of tellers, ensuring excellent customer service.

Bachelor Of Business Administration - Bba, Management

Associate Of Arts - Aa, Business Administration And Management, General