Management of company cash and good record keeping with daily usage of CRM Software and Microsoft office 365. I lead team and support on sound product knowledge and excellent customer service delivery. I develop weekly action plans to achieve sales target, department objectives with high level of developed good customer relationship skill and constructive leadership spirit.

As a Customer Support Representative, I specialize in resolving complaints, managing inbound and outbound calls, processing orders, and directing inquiries to the appropriate departments. With a focus on efficiency and customer satisfaction, I ensure seamless interactions and prompt resolution of issues.

I Responded to employee inquiries regarding policies, company benefits, employee programs. I involved in the recruitment and selection process for the front line and back-office positions andstaff. I conducted new employee orientations and on boarding process, working with departmentmanagers. I addressed all types of employee relation issues, considering all interest, managing employeedatabase through HRIS software to ensure employees follow relevant regulations.