Caleb Phillips Email & Phone Number

Minneapolis, Minnesota, United States

As the Senior Customer Success Manager, I will play a crucial role in championing Ostendio’s cliets and channel partners internally and ensuring the successful utilization of Ostendio’s platform by our clients.My role includes developing and executing aligned strategies and championing partner needs. I ensure seamless onboarding and usage, collaborating.

Greater Minneapolis-St. Paul Area

Greater Minneapolis-St. Paul Area

• On a day-to-day basis, I identify, plan, and meet all customer demands by utilizing various sales, operations, and analytic teams inside organization. I discussed and coordinated numerous cybersecurity initiatives.
• Managed portfolio of 150 clients to ensure client satisfaction, develop strong relationships, and attain… Show more On a day-to-day basis, I identify, plan, and meet all customer demands by utilizing various sales.
• Managed portfolio of 150 clients to ensure client satisfaction, develop strong relationships, and attain client retention, while meeting deadlines and business goals.
• Determined cross- and upsell possibilities by using findings from completed and current projects to anticipate and satisfy customer objectives.
• Surpassed sales goals of $1.8M in FY 2020 and $2.1M in FY 2021 for new product lines and contract extensions. Show less

Greater Minneapolis-St. Paul Area

• My primary responsibilities in this job role were to collaborate with interdisciplinary teams to create customized professional services solutions and assist customers with digital transformation. I provided managed.
• Expedited net new growth prospects to book-of-business by submitting bids and winning RFPs.
• Led and expanded large… Show more My primary responsibilities in this job role were to collaborate with interdisciplinary teams to create customized professional services solutions and assist customers with digital.
• Led and expanded large virtual team to change book-of-business with 130+ accounts in EPG and midmarket markets.
• Awarded US FY18-FY19 Q4 Most Valuable Player (MVP) for business execution excellence and aiding others' success. Show less

Greater Minneapolis-St. Paul Area

• During this tenure, I coordinated with marketing department in directing prospects to digital content as well as coached productive team to drive best practices utilizing Salesforce and other sales technologies.My.
• Cultivated strong connections with key company decision-makers by combining inbound leads and outbound prospecting.
• Established $500K new monthly pipeline by prospecting clients and accounts… Show more During this tenure, I coordinated with marketing department in directing prospects to digital content as well as coached productive.
• Established $500K new monthly pipeline by prospecting clients and accounts with outside account executives. Show less

Fargo, North Dakota Area

• In this course of employment, I maintained 500 accounts in allocated regions, including K12 and higher education institutions. Also,I conducted regular business evaluations with sales managers, directors, and senior.
• Upsold cloud services, including Office 365, Dynamics, and Azure in each account.
• Achieved 102.3% quota by… Show more In this course of employment, I maintained 500 accounts in allocated regions, including K12 and higher education institutions. Also,I conducted regular business evaluations with.
• Achieved 102.3% quota by growing 6% current customers/new business year-over-year. Show less

Fargo, North Dakota

• Dring this employment, I created and closed device pipeline for United State Education clients as well as COMMUNICATED with customers to educate and answer inquiries about Microsoft products and solutions. I forged.
• Mentored team members to guarantee high-quality performance and competence advancement.
• Identified software/service opportunities with virtual team and… Show more Dring this employment, I created and closed device pipeline for United State Education clients as well as COMMUNICATED with customers to.
• Identified software/service opportunities with virtual team and frequently updated managers on company developments.
• Supervised K12 and higher education institutions in North Central territory to get Windows devices into student's hands. Show less

Bachelor Of Arts (B.A.), Business Administration And Management, General

Activities and Societies: Baseball team

Associate Of Arts (A.A.), General Studies

Activities and Societies: Baseball Team