• Develop roadmaps and product detail plans through collaboration with stakeholders, manage milestones and communicate initiative status• Define the long-term strategy and objectives for the product ensuring alignment with organizational goals• Serve as primary contact to the business and manage short- and long-term product initiatives by ensuring the technical and business/organizational alignment• Work with cross-functional teams and various stakeholders• Creatively conceive and champion best practices for new and ongoing processes• Establish acceptance criteria and sign off on all developed products prior to launch• Ensure high-quality deliverables are met from requirements definition through testing and deployment• Build strong relationships with client and internal team members to deliver success

• Worked closely with clients to translate project objectives into achievable timelines while utilizing various methodologies.• Ensured Client achieves value from their Salesforce investment.• Developed and managed comprehensive Project Plans and Project Timelines for each project.• Created detailed work plans, schedules, project estimates, resource plans, and status reports to drive projects quickly and efficiently to ensure projects are completed within the expected duration• Managed and delegated work to the project team to ensure team meets all timelines• Understood client businesses, their overall goals, objectives, pain points, areas of opportunity, definition of success, etc. and seek a clear understanding of how success will be measured in the engagement• Highlighted new opportunities, collaborating with a Portfolio Director and Sales as appropriate• Tracked all utilization, updated and managed accurate utilization/burn reports, and managed capacity to keep team efficiently staffed• Provided assistance to clients in the form of generating and analyzing reports, building dashboards, providing end-user support, creating account configuration worksheets, providing training, and assistance with IP warming planning, strategy & tracking• Coordinated, planned, and facilitated all internal and external meetings• Guided and owned all customer communications, as well as organized customer on-sites by coordinating logistics, planning agendas, building and deliver presentations, and demonstrating the value of on-site visits to the customer• Provided an accurate and timely forecast for project engagement through thorough planning of work• Managed conflicts with both internal and external teams and seek satisfactory resolutions• Served as a translator between Lev and the Customer to define, collect, and own customer requirements for a given initiative

• Work directly with internal and external stakeholders to elicit and document integration requirements. Works directly with strategic clients as appropriate.• Effectively manage requirements including traceability throughout the project life cycle. • Develop a solution assessment, based on business requirements and recommends a detailed integration approach while considering factors including, but not limited to, the customer's requirements, existing technology and infrastructure, scalability, maintainability, cost, ease of use, and re-use. • Translate conceptual user requirements into functional requirements in a clear manner that is comprehensible to developers and other project team members. Where necessary, develops prototypes of interfaces, process flow models, specifications, diagrams, and charts. • Develop and conduct peer reviews to ensure requirement specifications are correctly interpreted and participates in quality assurance testing. • Drive integration design, functional, and technical discussions and issue resolution across multiple vendors. • Work with a variety of teams to vet new integration opportunities and provides input for Sales and Implementation. Input includes technical requirements and pricing proposals related to integration.• Facilitate on-going changes to integration design to stay current with changing business needs and changing technology. • Continually work to gauge the effectiveness and efficiency of existing product integration points; develops and implements strategies for improving or further leveraging these systems. • Prepare and update system and process documentation for product integrations. • Serve as the key business contact on issues relating to product integration requirements and functionality. Interfaces directly with government entities as appropriate.

Managing project to implement and integrate Salesforce suite of tools into Global Sales.Communicate with end-users across the world to gather requirements and facilitate any special requests of needs of the Salesforce CRM tool.Collaborate between IT, Sales, and Marketing teams to serve as a liaison and promote effective communication between the all groups.Managing project to implement and integrate a dedicated Marketing Resource Management tool into all areas of Cummins Marketing.Oversee all IT release schedules and documentation for Sales and Marketing IT Team.Create and present project status reports to executives and invested parties on a weekly basis.Lead initiatives for continued project approvals from necessary review boards on a monthly basis.

Create and implemente processes to simplify and streamline asset ordering for Cumminsinternal users company-wideMeticulously maintain configuration management databases surrounding computers, servers, and other physical assets.Evaluate and modify IT Asset Management processes to ensure effective workflow execution.Research and discover next-generation asset management solutions to promote a relevant and up-to-date technological environment.Collaborate with other technological departments to create an efficient software and hardware catalogue for internal Cummins use. Analyze hardware asset data to create reports and visualize information.Lead and participate in Six Sigma focused projects designed to create or improve processes.

Responsible for communication across all business units to determine hardware order volume per site.Collaborated with Dell partners to create an effective deployment schedule.Handled preliminary order creation within Dell and Cummins purchasing systems.Ensured correct products were sent and received based upon agreed timelines. Conducted daily meetings with Cummins business unit leaders to discuss status of hardware deployment. Addressed and resolved issues in a timely and consistent manner.Led a group of technicians to create a deployment strategy on a site-by-site basis.Successfully deployed 50,000+ machines within the designated time frame