Caleb Graves Email & Phone Number

- Provide Technical pre-sales, Sales Execution, and post-sales support. - Partner with Account Management and Customer Success to accommodate clients’ needs.- Oversee key accounts investing, together, over $4 million in revenue per year.- Organized projects and workflows for clients resulting in new sales and new business.- Direct large-scale projects.

- Directed large scale projects for the North America/APAC region with multiple stakeholders.- Coordinated with account management teams to ensure clients projects went as planned.- Remodeled processes to reduce the time spent on fulfilling orders and accelerated the training process- Oversaw the completion of Projects in a timely manner to hit quarterly.

- Acted as single point of contact for clients during onsite installations.- Trained clients on the inner workings of the systems they acquired and adjusted workflows as needed.- First line of support for clients during project implementation.- Collaborated with support and development teams to ensure clients needs were handled in a timely manner.

- Led Production Department including newscast and creative teams totaling 20 employees. Negotiated the production budget for the entire station. Oversaw production of the #1 Newscasts in the Market.- Staffed full day productions for toy, food, or blooddrives.- Collaborated with other departments to ensure special events and productions went smoothly and.

- Directed all daytime and evening weekday productions. I was first line of Quality control ensuring a smooth broadcast, resulting in a boost in ratings. Worked closely with executive producers for planning of newscasts and events.- Oversee Scheduling for evening production team.- Assist engineering with troubleshooting various broadcast equipment..