• Provided technical support to the workstations by conducting remote and onsite installation and maintenance of physical and virtual servers as well as networking equipment. • Utilized Citrix and VMware in overseeing the cloud virtual environment. • Held accountability in administering McAfee ePolicy Orchestrator (EPO)’s data loss prevention (DLP), file and removable media protection (FRP), and anti-virus. • Facilitated meetings to discuss new technologies for business and customer infrastructure integration. • Worked collaboratively with account managers and project manager in conceptualizing and managing projects. • Drove efforts in enhancing business practices by performing research on new technology and techniques. • Carried out key tasks which included network and security audits along with new network cabling and jacks installation.

Employed by TekSystems to work as Desktop Support for Monetfiore IT (Montefiore Medical Center) on the Epic Project and Moses Support ProjectTook charge of managing the following projects for the Monetfiore IT of the Montefiore Medical Center. - Epic Project: Performed hardware installation of signature pads, desktops, monitors, printers, and scanners; network configuration of printing, signature capture in Internet Explorer, and network drive scanning; and Windows XP computers migration to Windows 7. - Moses Support Project: Rendered remote and onsite support for software and hardware; and assistance to users through Windows 7 utilization.

•Employed by Analysts International Corporation (AIC) to migrate computers for Montefiore IT (Monetfiore Medical Center), under the direction of DataBit, Inc•Offered direct supervision to a team of technicians in performing computers migration from Windows XP to Windows 7 at Montefiore Medical Center in New York City

▪Keenly oversaw the IT strategic plan development and maintenance, while ensuring completion of data center overhaul and desktop deployment. ▪ Led current network and telephone infrastructure upgrades and maintenance; along with the server troubleshooting and end-user hardware and software errors. ▪ Closely interfaced with third-party vendors regarding hardware procurement, while coordinating with the IT and User departments in conducting adequacy and allocation reviews of the IT resources.

▪ Displayed skills in performing the following IT initiatives: - Janitorial machines repair and maintenance; - Building maintenance; and - Thermostats upgrades and HVAC System wiring

▪Held responsibility in addressing computer hardware and software errors though troubleshooting. ▪Rendered hands-on assistance in administering infrastructure and web server upgrades.

▪ Demonstrated competency in conducting computers migration from Microsoft XP to Microsoft 7; as well as hardware and software troubleshooting. ▪ Setup and monitored video conferences and Go-To-Meetings

▪Fulfilled wide-ranging responsibilities which included upgrades, installation, and maintenance of various application system and virtual servers▪Migrated users from Exchange 2007 to 2010.

▪Employed technical skills in computer distribution and repair, along with Blackberries repairs and activation within the Hardware Department. ▪Provided support to the network renovation and overhaul.

▪Made use of Ghost in installing new systems.▪Ensured proper working condition of laptops and desktops by administering repair and maintenance.

▪ Performed help desk tasks which included the distribution and repair of hardware within Hardware Department. ▪ Support the setup of an onsite computer center for the Holocaust survivors’ litigation.

▪ Supervised 22 campers as part of a four counselor team▪ Performed life guard duties at waterfront▪ Assisted in teaching sailing and motorboating