Caleb Stephenson Email & Phone Number

Raleigh, North Carolina, United States

Raleigh, North Carolina, United States

A call center environment for Falcon debit and FDWC credit card analysis.Analyze debit and credit cards for suspicious activity and make decisions on calling or contacting members about their recent history.Maintains a current average of 180 cases reviewed during 10 hour working day.Processes requests for out of state or international travel notices for.

A call center environment for Falcon debit and FDWC credit card analysis.Review member debit and credit card account activity and make analytical decision if a member’s card is currently affected by possible fraudulent activity.Assist members with questions and concerns regarding fraudulent or possible scam activity on cards.Make outbound and receive.

Raleigh, North Carolina, United States

Processed real estate tax payments and disbursements in a timely and accurate manner for both County and Town annual disbursements.Collaborated with real estate tax agencies, insurance companies, insurance agents, members, and Credit Union employees to remedy insurance and real estate tax concerns.Distributed and managed a group email box to accurately and.

Raleigh, North Carolina, United States

Responsible for escrow account management relating to real estate mortgage loans.Responsible for monitoring and maintaining homeowner’s insurance for real estate mortgage loans.Processed insurance payments in a timely and accurate manner averaging 150 escrow disbursements weekly.Processed production and exception reports related to escrow account.

Morrisville, NC

• Analyzed old travel policy and updated it to better fit 2018 costs in order to cut costs and provide a streamline guide to company travel
• Joined in a corporate environment and gained insight into the culture of a corporation compared to the concepts learned in the classroom

Clayton, NC

- Trained 30 new cashiers of ways fix problems with the point of sale system that prevented less calls for customer service and increased the speed of lines- Adapted different way to greet customers and made personal connections to increase desire to return and spend more time shopping, increasing overall sales with loyal customer base- Achieved employee.

Smithfield, NC

- Achieved employee of the month in May by increasing personal sales by $200 per shift on average and increasing overall sales volume per customer by building strong customer relations- Accounted for inventory at the end of the week, counting every style and size shoe of approximately 750 pairs, leading to an accurate count when new shoes are to be ordered

Zebulon, NC

Bachelor Of Science In Business Administration, Major: Accounting | Minor: Computer Information Systems

Activities and Societies: AITP (Association of Information Technology Professionals) 2017-2018 | Intermural Spring Basketball 2018 |.

Associate Of Science - As, Pre-Science