Calebphin N. Email & Phone Number

Dublin, Ohio, United States

Performed ad hoc reports, analyses and project management to ensure data driven decisions.• Spearheaded complex data analysis and forecasting models to optimize efficiency, resulting in a 15% increase in revenue.• Utilized SQL for data extraction and analysis and designed interactive dashboards using tools such as Power BI to visualizekey logistics metrics and trends, enabling data-driven decision-making.• Managed vendor relationships and negotiations, while ensuring high standards of service delivery and compliance withcontractual obligations• Tracked and provided strategic monthly reporting for ongoing projects, improving project performance tracking by 25%.

Dallas, Texas, United States

Collaborated with data engineers to improve data quality, accuracy, andconsistency, leading to a 20% reduction in data errors and faster decision-makingand data security.• Developed and maintained ETL pipelines using Python and SQL, streamlining datacollection and processing, reducing data preparation time by 30%.• Led a data analysis project to optimize pricing strategies, resulting in a 10%increase in profitability and a 5% boost in market share within six months.• Presented data-driven insights and actionable recommendations to seniormanagement and stakeholders through clear and compelling visualizations,dashboards, and reports.

Columbus, Ohio, United States

Proficiently conducted in-depth legal research, handling an average of 20 cases weekly, showcasing strong research capabilities. Produced and revised complex legal documents with meticulous accuracy of 99%, ensuring precision and attention to detail. Efficiently managed attorney schedules, fostering seamless communication among parties, leading to a 20% reduction in scheduling conflicts and enhanced case coordination. Additionally, played a key role in electronic discovery processes for large-scale litigation, ensuring data integrity and compliance with eDiscovery protocols, effectively managing extensive IT data while maintaining an impressive 99.9% data accuracy rate.

Brooklyn, New York, United States

Instrumental in enhancing customer experience through innovative solutions, I provided technical support to Verizon customers, resolving various connectivity and device issues. Managed help desk tickets, offered Tier 1 IT support to non-technical users, consistently exceeding performance expectations with high satisfaction ratings.

Plattsburgh, New York

Responsible for delivering administrative and clerical assistance to a broad client base exceeding 25, ensuring seamless interdepartmental communication to uphold 100% client satisfaction. Proficiently handles and resolves various tasks, adeptly managing confidential files and documents with precision and confidentiality.

Plattsburgh, New York

Played a key role in team collaboration to devise data-centered campaigns, leading to a noteworthy increase in annual alumni donations, surpassing $5.2 million. Conducted A/B testing on fundraising emails and messages, refining content, subject lines, and calls-to-action for optimal effectiveness. Leveraged data analysis and predictive modeling to pinpoint potential donors and customize fundraising approaches. Actively contributed to heightening awareness of fundraising campaigns through comprehensive data analysis, continually evaluating and adjusting branding strategies for enhanced campaign visibility.

Plattsburgh, New York

-Providing exemplary catering service to 200 wedding guests weekly through all forms of banquet service and carving stations -Ensuring events are properly equipped and executed; transporting, setting up and breaking down-Performing side work by helping to provide a safe and clean work environment.

Plattsburgh, New York

Developed customer service and marketing skills by giving welcoming, informed tours of SUNY Plattsburgh’s campus to prospective students, parents, high school counsellors and select groups and contributing to large on-campus visit programs.

Brooklyn, New York, United States

-Accounts management -Operational Logistics -Financial accounts and expenses

Master Of Science - Ms, Computer Science

Bachelor'S Degree, International Business

Activities and Societies: SUNY Plattsburgh Honours Society