Calen Keene Email & Phone Number

Nashville, Tennessee, United States

Nashville, Tennessee, United States

Brentwood, Tennessee

• Manage product back log, user stories, features, and enhancements for micro services and SAAS products • Create and manage design systems to follow proper UI and UX guidelines• Lead sprint planning meetings to assign development tasks and discuss potential roadblocks• Serve as stakeholder advocate with ability to meeting customer needs within an agile framework• Responsible for market research to ensure IT products are meeting or exceeding industry standards• Work closely with engineering to define features, release priority, UI design, user experience, compliance, accessibility, and other requirements• Provide product management from inception through completion to ensure each product has clear scope, timelines, marketability, and escalation paths

Nashville, Tennessee

• Lead financial systems development projects to ensure data integrity, security, and improved user workflow • Work closely with Product Director, Project Management, Development, and Quality Assurance teams to make sure User stories and acceptance criteria are completed and signed off • Perform complex research across multiple departments to identify and address system issues and user complaints • Utilize ERP systems in tandem with Share point to assess operational workflow to provide recommendations • Manage the implementation of improvements to optimize operational efficiencies

Nashville, Tn

• Provide detailed quantitative analysis of financial data• Work closely with corporate security to mitigate risks and prevent fraud and cyber crimes• Provide robust financial modeling to facilitate proper financial decision-making• Recommend unique loan solutions for clients including equity, personal, and business loans• Open personal and business accounts including checking, savings, time deposits, and IRA’s• Utilize customer database to determine needs-based products for improved financial wellness

Greater Atlanta Area

• Ensure proper risk management regarding confidential client information• Complete detailed financial review of consumer accounts• Process balance transfers, credit card applications, and mortgage and small business referrals• Offer financial guidance based on client needs through detailed financial analysis• Exceed in client service and sales metrics• Adhere to all federal and company compliance regulations

Greater Atlanta Area

• Uncover customer needs beyond the immediate transaction and successfully transitioned the customer to the appropriate source to address the need• Process check, cash, and credit card transactions effectively and efficiently in accordance with policies and procedures• Ensure requirements such as the Bank Secrecy Act and Regulation CC are adhered to• Provide superior customer service to maximize client experience

Bachelor Of Science In Psychology, Industrial And Organizational Psychology

Master Of Business Administration - Mba, Management Information Systems, General

Coursework in all functional business areas (finance, accounting, economics, marketing, quantitative methods, business management.

Master Of Business Administration - Mba, Computer And Information Sciences, General