• Developed and maintains database 3,000+ individuals and organizations utilizing Network for Good platform for donation tracking, fundraising, email marketing, and engagement campaigns• Serves as a creative resource in identifying and developing new methods of donor communications• Implemented and facilitated an online auction “Gifts That Give Back” holiday fundraiser• Creates and implements fundraising initiatives to expand donor base, including a “Giving Tuesday Now” campaign in 2020 that generated donations for emergency funding to cover unanticipated COVID-19 expenses• Collaborates with Special Events Committee in planning events and fundraisers• Oversees and tracks appeals and solicitations for donations; manages donor stewardship, including creation of thank you, impact, and gift acknowledgement letters• Builds partnerships with local organizations to sponsor and support Ecker Center through in-kind donations• Provided guidance on rebranding for Ecker/Renz merger; redesigned and launched new website and marketing collateral for programs company-wide• Established and maintains a web and social presence; creates and distributes monthly e-newsletter to subscribers

• Lead development efforts of this organization, founded in memory of Alison Flory who lost her battle with addiction• Promote awareness and engagement in the fight against addiction, overdose, and suicide; share prevention strategies to reduce the number of “deaths by despair” in our country• Provide individuals and families with community resources, support, and treatment options for mental health and substance use disorders• Coordinate referrals to community services by advocating for individual needs and addressing roadblocks• Partner with similar organizations to meet greater needs, while preventing duplication and optimizing resource utilization• Solicit participation from local businesses and residents to promote community engagement• Consult with local government representatives to understand community needs and strategize response plans

Create project proposals and provide responsive service to clients via web platforms, such as Elance and UpworkCompose blog and social media posts, website copy and articles, professional and personal bios, resumes and cover letters, PowerPoint presentations, business document reformatting, press releases, and (most recently) content research, treatment proposals, synopses, and pitch decks for a documentary filmManage competing deadlines with efficiencyUtilize exceptional writing, editing, and proofreading skills to produce engaging and error-free content

• Researched new and relevant information to educate, support, and impact how decisions are reached by people faced with making difficult choices for themselves or a loved one, including educating about quality care practices and identifying best practices by treatment providers• Developed and increased awareness of addiction treatment solutions through use of social media, digital communication, networking with families, media outlets, third party referents, and other industry contacts• Participated in events that promoted awareness, offered solutions, and highlighted corporate services• Pursued and nurtured referral relationships on a local and national basis

• Analyzed business model to identify core activities, streamlined tasks, and improved efficiency, including transitioning office to 100% paperless file management and cloud-based storage• Coordinated vendor appointments to schedule pre-listing services, while ensuring minimal inconvenience to clients• Served as a liaison between all parties involved in pre- and post-sale real estate transaction to ensure client satisfaction

• Developed regional markets by establishing and managing a channel sales network of 75+ producing channel agents (VARs), referral agents, and wholesale/white label partners throughout North America• Generated leads through telemarketing, email campaigns, and networking opportunities• Increased product awareness and nurtured partner relations by hosting and attending webinars and vendor events throughout the U.S.• Developed comprehensive onboarding/training program for channel partners to win opportunities and earn long-term residual commissions• Streamlined channel sales processes and routinely evaluated/revised documentation to increase efficiency• Assisted channel partners with quoting and client-facing presentations; requested support from sales engineers on complex solutions to ensure proper expectations set at point of sale• Reviewed and approved monthly commission payout for channel partners and sales representatives

• Consulted for a startup offering cloud-based voice, data, and managed IT solutions to the SMB sector• Developed channel partner/reseller program specifications and compensation plan• Improve profitability by effectively negotiating vendor pricing, terms of sale, and service agreements with telecom providers and ISPs• Devised unique solutions for complex number porting and alternative routing options for non-portable DIDs

Developed sales and marketing strategy for IT start-up providing telecom, IT support, and disaster recovery solutions for the SMB sectorManaged and motivated a sales force of five inbound/outbound sales associatesBuilt relationships with vendors and strategic partners to establish long-term business growthCoordinated and participated in promotional activities and trade shows nationwide

Provided local businesses with design and implementation of a complete multisensory branding experience for customersShowcased full suite of end-to-end solutions for music, messaging, digital signage, commercial television, scent, drive-thru, and audio-visual system design

Earned two salesperson awards, local and regional, based on total revenue and new business developmentIncreased annual territory revenue by 140%, from $90k to $230k, with revenue previously declining at annual rate of 35%Consistently exceeded monthly sales quotas, ranging from $35k - $45kFostered relations with direct clients and agencies utilizing consultative sales approach; provided solutions-based opportunities focused on increasing client ROIDeveloped marketing strategies and tactics to help local business owners increase market share, brand awareness, and revenueCreated multifaceted customer-specific marketing packages for major revenue accounts, including universities, financial institutions, and hospitalsSpearheaded interdepartmental projects and supplemental marketing opportunities to drive revenue, attract new advertisers, and market to new audiences

• Provided clients with targeted marketing solutions via advertising space in weekly bulletins distributed to parish members of Catholic churches in Illinois

• Provided high-level administrative support to Regional, Asset, and Facilities Managers• Assisted in budget planning, variance reporting, capital project tracking, and overall recordkeeping• Handled payroll, PTO requests, workplace injury reports, and scheduled random employee drug tests• Received training/certification in OSHA, defensive driving, fire safety, and property management• Scheduled and negotiated outsourced vendor service contracts (landscaping, snow removal, pest control, janitorial services)• Implemented PDA conversion training program for team of 20 mechanical engineers• Created computerized inventory database of HVAC components at 150+ facilities