Technical Sales Engineer
CurrentProviding expert guidance and solutions for displays and power supplies. My role encompasses a blend of technical sales, design, and customer support, ensuring that our clients receive tailored, high-quality products and services.Key Responsibilities:Technical Sales & Consultation:• Engage with customers to understand their needs and offer specialized display and power supply solutions.• Provide detailed technical information and support to facilitate informed purchasing decisions.• Develop and maintain strong relationships with key accounts, delivering exceptional customer experiencesProduct Design & Development:• Design, test, and build PSUs to meet specific client requirements.• Collaborate with suppliers to create custom solutions for challenging and unique applications.Customer Support & Troubleshooting:• Assisted customers with technical issues, including assistance for testing processes and certifications eg. EMC, EN62368, UKCA & CE.• Provide post-sales support, ensuring successful product implementation and operation.Market & Product Expertise:• Stayed current with industry trends and technological advancements in displays and power supplies.• Participated in technical training sessions and product demonstrations to enhance knowledge and customer engagement.