Phoenix Terminals Ltd. is an independent card payment terminal supplier. My role involves preparing customer paperwork for sales and hires, maintaining customer records, updating terminal and SIM records, raising invoices and credits, monitoring debtors, processing supplier invoices, logging all payments and receipts on Sage, and recording warranty swaps and repairs. This is a part-time role for which I work remotely.

My role was to look after national clients, providing support to the account managers throughout the order process. Working with sales data, forecasts and stock levels, I was responsible for ensuring that stock was available for my clients when required. This involved processing purchase orders, creating and updating pick notes and BOMs, liaising with purchasing and warehouse teams to ensure delivery deadlines were met, communicating with the clients’ supply chain teams, and all associated administrative tasks, including raising invoices and credits on Sage.

I run weekly chocolate workshops teaching the art of truffle making.

Providing administrative support within the motor insurance team

Working in the training centre this role involved answering all queries regarding training courses, scheduling training courses and booking students onto these courses, preparing course paperwork, creating and maintaining student records, issuing invoices, managing student payment plans, and producing monthly accounting reports. In addition, I provided cover for the main reception desk, during which time I was responsible for a busy 8-line switchboard and for typing letters to customers and drivers.